IBM 88631SU Service Guide - Page 38
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UPC - 000435913135
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8863, 7362," on page 107 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a trained service technician. Error code Description Action 163 Real-time clock error. 1. Run the Configuration/Setup Utility program, select Load Default Settings, make sure that the date and time are correct, and save the settings. 2. Reseat the following components: a. Battery b. I/O board 3. Replace the components listed in step 2 one at a time, in the order shown, restarting the server each time. 175 Bad EEPROM CRC#1. 1. Restart the server. 2. Update the BMC firmware (see "Updating the firmware" on page 147). 3. Reseat the microprocessor tray. 4. (Trained service technician only) Replace the microprocessor tray. 178 System VPD not available. 1. Restart the server. 2. Update the BMC firmware (see "Updating the firmware" on page 147). 3. Reseat the microprocessor tray. 4. (Trained service technician only) Replace the microprocessor tray. 184 Power-on password damaged. 1. Run the Configuration/Setup Utility program, select Load Default Settings, and save the settings. 2. Reseat the following components: a. Battery b. I/O board 3. Remove the battery for 60 minutes; then, reinstall the battery and restart the server. 4. Replace the components listed in step 2 one at a time, in the order shown, restarting the server each time. 187 VPD serial number not set. 1. Set the serial number by updating the BIOS code level (see "Updating the firmware" on page 147). 2. Reseat the following components: a. I/O board b. Optional Remote Supervisor Adapter II SlimLine 3. Replace the components listed in step 2 one at a time, in the order shown, restarting the server each time. 22 IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide