IBM 88631SU Service Guide - Page 174
Getting, information, World, Software, service, support, Hardware
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Getting help and information from the World Wide Web On the World Wide Web, the IBM Web site has up-to-date information about IBM systems, optional devices, services, and support. The address for IBM System x, xSeries, and BladeCenter® information is http://www.ibm.com/eserver/xseries/. The address for IBM IntelliStation information is http://www.ibm.com/intellistation/. You can find service information for IBM systems and optional devices at http://www.ibm.com/support/. Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with IBM System x and xSeries servers, BladeCenter products, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, see http://www.ibm.com/services/sl/products/. For more information about Support Line and other IBM services, see http://www.ibm.com/services/, or see http://www.ibm.com/planetwide/ for support telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378). Hardware service and support You can receive hardware service through IBM Services or through your IBM reseller, if your reseller is authorized by IBM to provide warranty service. See http://www.ibm.com/planetwide/ for support telephone numbers, or in the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378). In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m. 158 IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide
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