IBM 88631SU Service Guide - Page 48
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UPC - 000435913135
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8863, 7362," on page 107 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a trained service technician. Error code Description Action 01298005 No update data for processor 4. 1. Make sure that all microprocessors have the same cache size (see "Configuration/Setup Utility menu choices" on page 149). 2. Update the BIOS code again (see "Updating the firmware" on page 147). 3. (Trained service technician only) Reseat microprocessor 4. 4. (Trained service technician only) Replace microprocessor 4. 01298101 Bad update data for processor 1. 1. Make sure that all microprocessors have the same cache size (see "Configuration/Setup Utility menu choices" on page 149). 2. Update the BIOS code again (see "Updating the firmware" on page 147). 3. (Trained service technician only) Reseat microprocessor 1. 4. (Trained service technician only) Replace microprocessor 1. 01298102 Bad update data for processor 2. 1. Make sure that all microprocessors have the same cache size (see "Configuration/Setup Utility menu choices" on page 149). 2. Update the BIOS code again (see "Updating the firmware" on page 147). 3. (Trained service technician only) Reseat microprocessor 2. 4. (Trained service technician only) Replace microprocessor 2. 01298103 Bad update data for processor 3. 1. Make sure that all microprocessors have the same cache size (see "Configuration/Setup Utility menu choices" on page 149). 2. Update the BIOS code again (see "Updating the firmware" on page 147). 3. (Trained service technician only) Reseat microprocessor 3. 4. (Trained service technician only) Replace microprocessor 3. 32 IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide
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