IBM 88631SU Service Guide - Page 40
IBM 88631SU - System x3850 - 8863 Manual
UPC - 000435913135
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8863, 7362," on page 107 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a trained service technician. Error code Description Action 1601 Systems-management adapter communication error. 1. Make sure that the Remote Supervisor Adapter II SlimLine is installed correctly. 2. Update the Remote Supervisor Adapter II SlimLine firmware (see "Updating the firmware" on page 147). 3. Update the BMC firmware (see "Updating the firmware" on page 147). 4. Reseat the following components: a. Microprocessor tray b. I/O board c. PCI or PCI-X adapter 5. (Trained service technician only) Replace the microprocessor tray. 1602 Systems-management adapter communication error. 1. Make sure that the Remote Supervisor Adapter II SlimLine is installed correctly. 2. Update the Remote Supervisor Adapter II SlimLine firmware (see "Updating the firmware" on page 147). 3. Update the BMC firmware (see "Updating the firmware" on page 147). 4. Reseat the following components: a. Microprocessor tray b. I/O board c. (Trained service technician only) PCI-X board 5. Replace the Remote Supervisor Adapter II SlimLine. 6. (Trained service technician only) Replace the microprocessor tray. 1762 Fixed disk configuration error. 1. Run the Configuration/Setup Utility program and load the defaults. 2. Reseat the following components: a. SAS cables b. SAS hard disk drive c. I/O board 3. Replace the components listed in step 2 one at a time, in the order shown, restarting the server each time. 24 IBM System x3850 Type 8863, 7362: Problem Determination and Service Guide