IBM 88631SU Service Guide - Page 89
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UPC - 000435913135
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8863, 7362," on page 107 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a trained service technician. Error code Description Action 005-xxx-000 Failed video test. 1. Reseat the I/O board. 2. Replace the I/O board. 011-xxx-000 Failed COM1 serial port test. 1. Reseat the I/O board. 2. Replace the I/O board. 015-xxx-001 Failed USB test. 1. Reseat the I/O board. 2. Replace the I/O board. 015-xxx-015 Failed USB external loopback test. 1. Reseat the I/O board. 2. Replace the I/O board. 015-xxx-198 Remote Supervisor Adapter II SlimLine installed or USB device connected during USB test. 1. If a Remote Supervisor Adapter II SlimLine is installed as an option, remove it and run the test again. 2. Remove all USB devices and run the test again. 3. Reseat the I/O board. 4. Replace the I/O board. 020-xxx-000 Failed PCI Interface test. 1. Reseat the following components: a. (Trained service technician only) PCI-X switch card assembly b. I/O board 2. Replace the components listed in step 1 one at a time, in the order shown, restarting the server each time. 020-xxx-001 Failed hot-swap slot 1 PCI latch test. 1. (Trained service technician only) Reseat the PCI-X switch card assembly. 2. (Trained service technician only) Replace the PCI-X switch card assembly. 020-xxx-002 Failed hot-swap slot 2 PCI latch test. 1. (Trained service technician only) Reseat the PCI-X switch card assembly. 2. (Trained service technician only) Replace the PCI-X switch card assembly. 020-xxx-003 Failed hot-swap slot 3 PCI latch test. 1. (Trained service technician only) Reseat the PCI-X switch card assembly. 2. (Trained service technician only) Replace the PCI-X switch card assembly. 020-xxx-004 Failed hot-swap slot 4 PCI latch test. 1. (Trained service technician only) Reseat the PCI-X switch card assembly. 2. (Trained service technician only) Replace the PCI-X switch card assembly. Chapter 2. Diagnostics 73