IBM JS20 User Guide - Page 79

Error, Failing, device, problem, found, Suggested, action, Description

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Table 1. Abbreviated list of firmware error codes (continued) Error code Failing device or problem found Suggested action 20D008 xx Failure to access VPD data. Where xx is: Perform the system checkout procedure. See "System checkout" on page 48. xx Description 0E, 0F Machine type or model 10, 11 System serial number 16, 17 Universal unique identifier (UUID) 1E Startup (boot) mode 20D00900 The blade server failed to generate a 1. Replace the memory in the blade server. UUID value. 2. Replace the system-board assembly. Contact a service support representative for assistance. 20D00901 The blade server failed to communicate with the service processor. Have the blade server serviced. Contact a service support representative for assistance. 20D00902 The blade server is starting from the If the blade server was set to start from the permanent permanent firmware code page firmware code page (PERM image), this is an (PERM image). informational message. If it was not, this indicates that the blade server was unable to start from the temporary firmware code page (TEMP image). 20D00903 20D1000A 20D10004 20D10005 20D10006 20D10007 20D10010 Go to "Recovering the system firmware code" on page 84. Have the blade server serviced. The blade server failed to find the /openprom package. This is most likely a software error. Have the blade server serviced. Contact a service support representative for assistance. The blade server failed to send the Perform the system checkout procedure. See "System startup-failure message to the service checkout" on page 48. processor. The blade server failed to locate Perform the system checkout procedure. See "System service processor device-tree node. checkout" on page 48. The blade server failed to restart. Perform the system checkout procedure. See "System checkout" on page 48. The blade server failed to restart a partition. Perform the system checkout procedure. See "System checkout" on page 48. Partition firmware error before stdout Perform the system checkout procedure. See "System ready. checkout" on page 48. Stack underflow from the Fibre Channel adapter. 1. Check the http://www.ibm.com/support Web site for microcode updates for the Fibre Channel adapter. Apply the latest update, if one is available. 2. If an update is not available, contact a system administrator for assistance. 3. Perform the system checkout procedure. See "System checkout" on page 48. Chapter 7. Solving problems 67

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Table
1.
Abbreviated
list
of
firmware
error
codes
(continued)
Error
code
Failing
device
or
problem
found
Suggested
action
20D008
xx
Failure
to
access
VPD
data.
Where
xx
is:
xx
Description
0E,
0F
Machine
type
or
model
10,
11
System
serial
number
16,
17
Universal
unique
identifier
(UUID)
1E
Startup
(boot)
mode
Perform
the
system
checkout
procedure.
See
“System
checkout”
on
page
48.
20D00900
The
blade
server
failed
to
generate
a
UUID
value.
1.
Replace
the
memory
in
the
blade
server.
2.
Replace
the
system-board
assembly.
Contact
a
service
support
representative
for
assistance.
20D00901
The
blade
server
failed
to
communicate
with
the
service
processor.
Have
the
blade
server
serviced.
Contact
a
service
support
representative
for
assistance.
20D00902
The
blade
server
is
starting
from
the
permanent
firmware
code
page
(PERM
image).
If
the
blade
server
was
set
to
start
from
the
permanent
firmware
code
page
(PERM
image),
this
is
an
informational
message.
If
it
was
not,
this
indicates
that
the
blade
server
was
unable
to
start
from
the
temporary
firmware
code
page
(TEMP
image).
Go
to
“Recovering
the
system
firmware
code”
on
page
84.
Have
the
blade
server
serviced.
20D00903
The
blade
server
failed
to
find
the
/openprom
package.
This
is
most
likely
a
software
error.
Have
the
blade
server
serviced.
Contact
a
service
support
representative
for
assistance.
20D1000A
The
blade
server
failed
to
send
the
startup-failure
message
to
the
service
processor.
Perform
the
system
checkout
procedure.
See
“System
checkout”
on
page
48.
20D10004
The
blade
server
failed
to
locate
service
processor
device-tree
node.
Perform
the
system
checkout
procedure.
See
“System
checkout”
on
page
48.
20D10005
The
blade
server
failed
to
restart.
Perform
the
system
checkout
procedure.
See
“System
checkout”
on
page
48.
20D10006
The
blade
server
failed
to
restart
a
partition.
Perform
the
system
checkout
procedure.
See
“System
checkout”
on
page
48.
20D10007
Partition
firmware
error
before
stdout
ready.
Perform
the
system
checkout
procedure.
See
“System
checkout”
on
page
48.
20D10010
Stack
underflow
from
the
Fibre
Channel
adapter.
1.
Check
the
Web
site
for
microcode
updates
for
the
Fibre
Channel
adapter.
Apply
the
latest
update,
if
one
is
available.
2.
If
an
update
is
not
available,
contact
a
system
administrator
for
assistance.
3.
Perform
the
system
checkout
procedure.
See
“System
checkout”
on
page
48.
Chapter
7.
Solving
problems
67