IBM JS20 User Guide - Page 83

low-battery

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Table 1. Abbreviated list of firmware error codes (continued) Error code Failing device or problem found Suggested action 22003002 Gigabit Ethernet adapter failure. If the location code identifies a slot: 1. Reseat the adapter and restart the blade server. 2. Replace the adapter. 3. Check the http://www.ibm.com/support Web site for system firmware updates. Apply the latest update, if one is available. 4. If an update is not available, contact a system administrator for assistance. 22003003 Gigabit Ethernet adapter failure. If the location code identifies the system, replace the system-board assembly. Contact a service support representative for assistance. If there is no adapter in the PCI slot in the blade server, replace the system-board assembly. Contact a service support representative for assistance. 25A00001 25A10001 25A80xxx Level 2 (L2) cache controller failure. L2 cache static random-access memory (SRAM) failure. Nonvolatile random-access memory (NVRAM) problems. If there is an adapter in the PCI slot in the blade server, perform the following steps: 1. Turn off the blade server. 2. Remove the adapter; then, turn on the blade server. 3. If the problem no longer exists, replace the adapter that you removed. If the problem remains, replace the system-board assembly. Contact a service support representative for assistance. Replace the system-board assembly. Contact a service support representative for assistance. Replace the system-board assembly. Contact a service support representative for assistance. NVRAM errors are caused by low-battery voltage or power outages that occur during normal system usage. Except for firmware error code 2580000, these error codes are warnings that the NVRAM data content had to be reestablished, and do not require any component replacement, unless the problem remains. When one of these error occurs, any system customization (for example, the startup device sequence) has been lost. If the problem remains, replace the battery in the blade server. For additional information, see the Hardware Maintenance and Troubleshooting Guide. Note: After you replace the battery, you must reset the system date and time through the operating system that you installed. If the problem still remains, replace the system-board assembly. Contact a service support representative for assistance. Chapter 7. Solving problems 71

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Table
1.
Abbreviated
list
of
firmware
error
codes
(continued)
Error
code
Failing
device
or
problem
found
Suggested
action
22003002
Gigabit
Ethernet
adapter
failure.
If
the
location
code
identifies
a
slot:
1.
Reseat
the
adapter
and
restart
the
blade
server.
2.
Replace
the
adapter.
3.
Check
the
Web
site
for
system
firmware
updates.
Apply
the
latest
update,
if
one
is
available.
4.
If
an
update
is
not
available,
contact
a
system
administrator
for
assistance.
If
the
location
code
identifies
the
system,
replace
the
system-board
assembly.
Contact
a
service
support
representative
for
assistance.
22003003
Gigabit
Ethernet
adapter
failure.
If
there
is
no
adapter
in
the
PCI
slot
in
the
blade
server,
replace
the
system-board
assembly.
Contact
a
service
support
representative
for
assistance.
If
there
is
an
adapter
in
the
PCI
slot
in
the
blade
server,
perform
the
following
steps:
1.
Turn
off
the
blade
server.
2.
Remove
the
adapter;
then,
turn
on
the
blade
server.
3.
If
the
problem
no
longer
exists,
replace
the
adapter
that
you
removed.
If
the
problem
remains,
replace
the
system-board
assembly.
Contact
a
service
support
representative
for
assistance.
25A00001
Level
2
(L2)
cache
controller
failure.
Replace
the
system-board
assembly.
Contact
a
service
support
representative
for
assistance.
25A10001
L2
cache
static
random-access
memory
(SRAM)
failure.
Replace
the
system-board
assembly.
Contact
a
service
support
representative
for
assistance.
25A80xxx
Nonvolatile
random-access
memory
(NVRAM)
problems.
NVRAM
errors
are
caused
by
low-battery
voltage
or
power
outages
that
occur
during
normal
system
usage.
Except
for
firmware
error
code
2580000,
these
error
codes
are
warnings
that
the
NVRAM
data
content
had
to
be
reestablished,
and
do
not
require
any
component
replacement,
unless
the
problem
remains.
When
one
of
these
error
occurs,
any
system
customization
(for
example,
the
startup
device
sequence)
has
been
lost.
If
the
problem
remains,
replace
the
battery
in
the
blade
server.
For
additional
information,
see
the
Hardware
Maintenance
and
Troubleshooting
Guide.
Note:
After
you
replace
the
battery,
you
must
reset
the
system
date
and
time
through
the
operating
system
that
you
installed.
If
the
problem
still
remains,
replace
the
system-board
assembly.
Contact
a
service
support
representative
for
assistance.
Chapter
7.
Solving
problems
71