IBM JS20 User Guide - Page 87

Table 1. Abbreviated list of firmware error codes (continued) Error code Failing device or problem found Suggested action 25C0xx yy (continued) DIMM failure (continued): where xx and yy are: yy Description 01 DIMM2 missing 02 DIMM1 unsupported and DIMM2 missing 04 DIMM1 failed and DIMM2 missing 10 DIMM1 missing 12 DIMM1 unsupported 14 DIMM1 failed 20 DIMM1 missing and DIMM2 unsupported Note: For additional information about DIMMs, see "Installing memory modules" on page 24. 1. Make sure that all the DIMMs in the blade server are supported. Replace all the unsupported DIMMs. 2. Make sure that the DIMMs are installed in matched pairs. If the DIMMs are not installed in matched pairs, reinstall them in matched pairs. 3. Make sure that the DIMMs are correctly seated. If necessary, reseat the DIMMs. 4. Restart the blade server. 5. Remove and reinstall the DIMMs one at a time until the failing DIMM is isolated. Replace the defective DIMM. If the problem remains, replace the system-board assembly. Contact a service support representative for assistance. 21 DIMM2 unsupported 22 DIMM1 and DIMM2 unsupported 24 DIMM1 failed and DIMM2 unsupported 40 DIMM1 missing and DIMM2 failed 41 DIMM2 failed 42 DIMM2 failed and DIMM1 unsupported 44 DIMM1 and DIMM2 failed 88 DIMM1 and DIMM2 mismatch 25C10001 One or more DIMMs have failed. Note: For additional information about DIMMs, see "Installing memory modules" on page 24. 1. Restart the blade server. 2. Remove and reinstall the DIMMs one at a time until the failing DIMM is isolated. 3. Replace the defective DIMM. 25C10002 One or more DIMMs are not supported. Note: For additional information about DIMMs, see "Installing memory modules" on page 24. Make sure that all the DIMMs in the blade server are supported. Replace all the unsupported DIMMs. Chapter 7. Solving problems 75