IBM JS20 User Guide - Page 89

Troubleshooting, charts

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Table 1. Abbreviated list of firmware error codes (continued) Error code Failing device or problem found Suggested action 2B2x00EE An exception error has been reported The type of interrupt that caused the exception is for a microprocessor. specified by the x as follows: 0 - Unknown interrupt 1 - System reset interrupt (SRI) 2 - Machine check interrupt 3 - Data storage interrupt (DSI) 4 - Instruction storage interrupt (ISI) 5 - External interrupt (EXI) 6 - Alignment interrupt (ALI) 7 - Program interrupt (SRI) 8 - Floating unavailable interrupt (FUI) Complete the following steps: 1. Check the http://www.ibm.com/support Web site for system firmware updates. Apply the latest update, if one is available. 2. If an update is not available, contact a system administrator for assistance. If the problem remains, replace the system-board assembly. Contact a service support representative for assistance. Troubleshooting charts The following tables list problem symptoms and suggested solutions. See the BladeCenter JS20 Type 8842 Hardware Maintenance Manual and Troubleshooting Guide for more detailed troubleshooting charts. If you cannot find the problem in the troubleshooting charts, or if performing the suggested actions does not solve the problem, have the blade server serviced. Notes: v If you have problems with an adapter, monitor, keyboard, mouse, or power module, see the BladeCenter unit Hardware Maintenance Manual and Troubleshooting Guide or Problem Determination and Service Guide for more information. v If you have problems with an Ethernet or Fibre Channel switch module, IBM BladeCenter Optical Pass-Thru Module, I/O adapter, or other optional device that can be installed in the BladeCenter unit, see the applicable Hardware Maintenance Manual and Troubleshooting Guide, Problem Determination and Service Guide, or other documentation that comes with the device for more information. Chapter 7. Solving problems 77

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Table
1.
Abbreviated
list
of
firmware
error
codes
(continued)
Error
code
Failing
device
or
problem
found
Suggested
action
2B2
x
00EE
An
exception
error
has
been
reported
for
a
microprocessor.
The
type
of
interrupt
that
caused
the
exception
is
specified
by
the
x
as
follows:
0
-
Unknown
interrupt
1
-
System
reset
interrupt
(SRI)
2
-
Machine
check
interrupt
3
-
Data
storage
interrupt
(DSI)
4
-
Instruction
storage
interrupt
(ISI)
5
-
External
interrupt
(EXI)
6
-
Alignment
interrupt
(ALI)
7
-
Program
interrupt
(SRI)
8
-
Floating
unavailable
interrupt
(FUI)
Complete
the
following
steps:
1.
Check
the
Web
site
for
system
firmware
updates.
Apply
the
latest
update,
if
one
is
available.
2.
If
an
update
is
not
available,
contact
a
system
administrator
for
assistance.
If
the
problem
remains,
replace
the
system-board
assembly.
Contact
a
service
support
representative
for
assistance.
Troubleshooting
charts
The
following
tables
list
problem
symptoms
and
suggested
solutions.
See
the
BladeCenter
JS20
Type
8842
Hardware
Maintenance
Manual
and
Troubleshooting
Guide
for
more
detailed
troubleshooting
charts.
If
you
cannot
find
the
problem
in
the
troubleshooting
charts,
or
if
performing
the
suggested
actions
does
not
solve
the
problem,
have
the
blade
server
serviced.
Notes:
v
If
you
have
problems
with
an
adapter,
monitor,
keyboard,
mouse,
or
power
module,
see
the
BladeCenter
unit
Hardware
Maintenance
Manual
and
Troubleshooting
Guide
or
Problem
Determination
and
Service
Guide
for
more
information.
v
If
you
have
problems
with
an
Ethernet
or
Fibre
Channel
switch
module,
IBM
BladeCenter
Optical
Pass-Thru
Module,
I/O
adapter,
or
other
optional
device
that
can
be
installed
in
the
BladeCenter
unit,
see
the
applicable
Hardware
Maintenance
Manual
and
Troubleshooting
Guide
,
Problem
Determination
and
Service
Guide,
or
other
documentation
that
comes
with
the
device
for
more
information.
Chapter
7.
Solving
problems
77