Intel S1200RP Service Guide - Page 159
Appendix E: Intel, Server Issue Report Form
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Appendix E: Intel® Server Issue Report Form Appendix E: Intel® Server Issue Report Form Issue Report Form (Rev 3.6) NOTE Filling out this form completely is required for any escalation. Customer Contact Information: Customer Support Case#: Intel® Server Board or System: (Example: S1200V3RP, P4000RP) Server Chassis: (Example, P4000S. If third-party chassis used, indicate make and model.) Base Board Information: (Some information maybe found by accessing BIOS and going through the Server Management menu > System Information) Baseboard PBA/TA/AA # (Example: 123456-789): - can be found on the white sticker label on the baseboard. System BIOS Version: Intel® Remote Management Module Firmware Version (if applicable): BMC Version: FRU/SDR Version: HSC Version: Has the latest BIOS been tried? (Yes/No): Has the latest BMC/mBMC been tried? (Yes/No): Has the latest IMM BMC been tried? (Yes/No): Has the latest RMM Firmware been tried? (Yes/No): Has the latest FRU/SDR been tried? (Yes/No): Has the latest HSC been tried? (Yes/No): 146 Intel® Server System P4000RP Family Service Guide