Kyocera C8100DN Command Center Guide - Page 56

Troubleshooting

Page 56 highlights

Troubleshooting 4 Troubleshooting Consult the table below to find basic solutions for problems you may encounter with COMMAND CENTER. Symptom I can't access COMMAND CENTER. Check Items Corrective Action Reference Is the power turned on to this machine? Turn the power on to this machine, wait until it is a ready state, and try to access COMMAND CENTER. Operation Guide Is the network cable properly connected? Are the network settings that are made in this machine correct? Connect the network cable properly. Perform the network settings from the operation panel. Contact your network administrator for the appropriate settings. Operation Guide - Is the IP address for this machine entered correctly? Are the LAN settings that are made in Web browser correct? Has the administrator set up an IP Filter function? Is HTTP Security on the Advanced > Security > Secure Protocol page set to Secure (HTTPS)? Does the version of your browser application support operation using COMMAND CENTER? Enter the correct IP address. Check this machine IP address with your network administrator. Check the settings made in Web browser. Refer to the Help function in your browser. Access COMMAND CENTER from an approved IP address. When HTTP Security is set to Secure (HTTPS), specify a URL that begins with https://. You cannot access COMMAND CENTER with an http:// URL. Use a browser application that supports COMMAND CENTER. page 36 page 48 page 1 52 KYOCERA COMMAND CENTER

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Troubleshooting
52
KYOCERA COMMAND CENTER
4
Troubleshooting
Consult the table below to find basic solutions for problems you may encounter with
COMMAND CENTER.
Symptom
Check Items
Corrective Action
Reference
I can’t access
COMMAND
CENTER.
Is the power turned on
to this machine?
Turn the power on to
this machine, wait until
it is a ready state, and
try to access
COMMAND CENTER.
Operation
Guide
Is the network cable
properly connected?
Connect the network
cable properly.
Operation
Guide
Are the network
settings that are made
in this machine
correct?
Perform the network
settings from the
operation panel.
Contact your network
administrator for the
appropriate settings.
-
Is the IP address for
this machine entered
correctly?
Enter the correct IP
address. Check this
machine IP address
with your network
administrator.
-
Are the LAN settings
that are made in Web
browser correct?
Check the settings
made in Web browser.
Refer to the Help
function in your
browser.
-
Has the administrator
set up an IP Filter
function?
Access COMMAND
CENTER from an
approved IP address.
page 36
Is HTTP Security on
the
Advanced >
Security > Secure
Protocol
page set to
Secure (HTTPS)
?
When HTTP Security is
set to
Secure (HTTPS)
,
specify a URL that
begins with https://. You
cannot access
COMMAND CENTER
with an http:// URL.
page 48
Does the version of
your browser
application support
operation using
COMMAND
CENTER?
Use a browser
application that
supports COMMAND
CENTER.
page 1