Lenovo Storage N3310 (English) User Guide and Hardware Maintenance Manual - Le - Page 135
Getting information, help, and service, Information resources, Using the documentation
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Chapter 8. Getting information, help, and service This chapter contains information about help, service, and technical assistance for products manufactured by Lenovo and where to go for additional information about Lenovo and Lenovo products. Information resources You can use the information in this topic to access useful resources relating to your needs when using the product. Using the documentation Information about your Lenovo system and installed software, if any, or optional devices is available in the documentation that comes with the product. The documentation can include printed documents, online documents, readme files, and help files. Most of the documentation for your storage product is on the documentation DVD provided with your storage product. Refer to the troubleshooting information for instructions on how to diagnose problems and do basic troubleshooting. The troubleshooting and diagnostics information might tell you that you need additional or updated device drivers or other software. Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download documentation or device drivers and updates. To access the Lenovo Support Web site, go to: http://www.lenovo.com/support For more information about your storage product documentation, see "Documentation" on page 2. If you suspect a software problem, refer to the documentation, including readme files and online help, that comes with the operating system or software program. Lenovo Storage Web site The Lenovo Storage Web site provides up-to-date information and services to help you buy, use, upgrade, and maintain your storage product. You also can do the following by visiting the Lenovo Storage Web site at: http://shop.lenovo.com/us/en/servers/network-storage/ • Shop for storage products as well as upgrades and accessories for your storage product. • Purchase additional services and software. • Purchase upgrades and extended hardware repair services. • Access the Lenovo Limited Warranty (LLW). • Access the online manuals for your products. • Access troubleshooting and support information for your storage product model and other supported products. • Download the latest device drivers and software updates for your storage product model. • Find the service and support phone numbers for your country or region. • Find a Service Provider located near you. Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at: http://www.lenovo.com/support This Web site is updated with the latest support information such as the following: © Copyright Lenovo 2015 121
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