Lexmark MX431 Users Guide PDF - Page 153
Paper feed problems, Envelope seals when printing, Collated printing does not work
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Troubleshoot a problem 153 Paper feed problems Envelope seals when printing Action Step 1 a Use an envelope that has been stored in a dry environment. Note: Printing on envelopes with high moisture content can seal the flaps. b Send the print job. Yes Go to step 2. No The problem is solved. Does the envelope seal when printing? Step 2 a Make sure that paper type is set to Envelope. From the control panel, navigate to: Settings > Paper > Tray Configuration > Paper Size/Type b Send the print job. Contact customer The problem is support. solved. Does the envelope seal when printing? Collated printing does not work Action Step 1 a From the control panel, navigate to: Settings > Print > Layout > Collate b Touch On [1,2,1,2,1,2]. c Print the document. Yes The problem is solved. Is the document collated correctly? Step 2 The problem is a From the document that you are trying to print, open the Print solved. dialog, and then select Collate. b Print the document. Is the document collated correctly? Step 3 a Reduce the number of pages to print. b Print the document. The problem is solved. Are the pages collated correctly? No Go to step 2. Go to step 3. Contact customer support.