Lexmark MX431 Users Guide PDF - Page 157
Job prints from the wrong tray or on the wrong paper, Step 2, For Windows users, Use Print and Hold
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Troubleshoot a problem 157 Action Step 2 The print job may contain a formatting error or invalid data. • Delete the print job, and then send it again. • For PDF files, generate a new file, and then print the documents. Yes The problem is solved. Are the documents printed? Step 3 The problem is If you are printing from the Internet, then the printer may be reading solved. the multiple job titles as duplicates. For Windows users a Open the Printing Preferences dialog. b From the Print and Hold tab, click Use Print and Hold, and then click Keep duplicate documents. c From the Confidential Print section, enter a PIN. d Print the documents. For Macintosh users a Save and name each job differently. b Send the job individually. Are the documents printed? Step 4 a Delete some held jobs to free up printer memory. b Print the documents. The problem is solved. Are the documents printed? Job prints from the wrong tray or on the wrong paper Action Step 1 a Check if you are printing on the correct paper. b Print the document. Yes Go to step 2. Is the document printed on the correct paper? No Go to step 3. Go to step 4. Contact customer support. No Load the correct paper size and paper type.