Netgear DGND3300v2 DGND3300 Setup Manual - Page 39

Troubleshooting a TCP/IP Network Using the Ping Utility, Testing the LAN Path to Your Router

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Network Access" on page 41. Alternatively, you can configure your computer manually with DNS addresses, as explained in your operating system documentation. • Your computer may not have the wireless ADSL modem router configured as its TCP/IP default gateway. If your computer obtains its information from the modem router by DHCP, reboot the computer and verify the modem router address as described in "Preparing a Computer for Network Access" on page 41. Troubleshooting a TCP/IP Network Using the Ping Utility Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. Troubleshooting a TCP/IP network is made easy by using the ping utility in your computer. Testing the LAN Path to Your Router You can ping the router from your computer to verify that the LAN path to your router is set up correctly. To ping the router from a PC running Windows 95 or later: 1. From the Windows toolbar, click the Start button and select Run. 2. In the field provided, type Ping followed by the IP address of the router, as in this example: ping 192.168.0.1 3. Click OK. You should see a message like this one: Pinging with 32 bytes of data If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx If the path is not working, you see this message: Request timed out If the path is not functioning correctly, you could have one of the following problems: • Wrong physical connections Troubleshooting 35

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Troubleshooting
35
Network Access” on page 41
. Alternatively, you can configure your computer manually with
DNS addresses, as explained in your operating system documentation
.
•
Your computer may not have the wireless ADSL modem router configured as its TCP/IP
default gateway.
If your computer obtains its information from the modem router by DHCP, reboot the
computer and verify the modem router address as described in
“Preparing a Computer for
Network Access” on page 41
.
Troubleshooting a TCP/IP Network Using the Ping
Utility
Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request packet
to the designated device. The device then responds with an echo reply. Troubleshooting a TCP/IP
network is made easy by using the ping utility in your computer.
Testing the LAN Path to Your Router
You can ping the router from your computer to verify that the LAN path to your router is set up
correctly.
To ping the router from a PC running Windows 95 or later:
1.
From the Windows toolbar, click the Start button and select Run.
2.
In the field provided, type Ping followed by the IP address of the router, as in this example:
ping 192.168.0.1
3.
Click
OK
.
You should see a message like this one:
Pinging
<IP address>
with 32 bytes of data
If the path is working, you see this message:
Reply from <
IP address
>: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, you could have one of the following problems:
•
Wrong physical connections