Oki GL408e GL408e/GL412e User's Guide - Page 128

DISPLAY, EXPLANATION, SOLUTION, Unit 5, Troubleshooting

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Unit 5: Troubleshooting ERROR SIGNALS DISPLAY DOWNLOADER ERROR FLASH WRITE #4 Repeat Download EXPLANATION A Flash Write failed to complete. SOLUTION Try downloading again or contact an authorized customer service representative. DOWNLOADER ERROR FLASH W ADDR BAD Repeat Download An attempt was made to write to flash where it Try downloading again or contact an authorized wasn't present. customer service representative. DOWNLOADER ERROR MAIN FLASH IS FULL Optimize Files An attempt was made to download to a full main Delete and optimize files. flash memory. DOWNLOADER ERROR NO EFC DETECTED Repeat Download The printer's firmware attempted to access an Contact an authorized customer service EFC that wasn't present. representative. EC SOFTWARE FAIL Cycle Power Engine control software failure. Power off the printer for 15 seconds, then power on again. If the problem persists, contact an authorized customer service representative. ERROR: INSUFFICIENT DRAM Cycle Power ERROR: INSUFFICIENT FLASH Cycle Power Not enough RAM memory available for the Power of the printer for 15 seconds, then power printer to function. on again. If the message reappears, increase the Glob Mem Adjust size in the PRINTER SETUP menu and reboot the printer. If the message reappears, replace the main circuit board. Write down the message and return it with the defective board. The printer requires more flash memory to Power off the printer for 15 seconds, then power download program. on again. If the problem persists, contact an authorized customer service representative. ERROR: WRONG CHECKSUM Repeat Download The printer received the complete program but Power off the printer for 15 seconds, then power the checksum did not match. The data may have on again. If the problem persists, contact an been corrupted during download. authorized customer service representative. GL408-412e Operator Manual 5-4 PN: 9001163A

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Unit 5:
Troubleshooting
GL408-412e Operator Manual
5-4
PN: 9001163A
A Flash Write failed to complete.
Try downloading again or contact an authorized
customer service representative.
An attempt was made to write to flash where it
wasn’t present.
Try downloading again or contact an authorized
customer service representative.
An attempt was made to download to a full main
flash memory.
Delete and optimize files.
The printer’s firmware attempted to access an
EFC that wasn’t present.
Contact
an
authorized
customer
service
representative.
Engine control software failure.
Power off the printer for 15 seconds, then power
on again. If the problem persists, contact an
authorized customer service representative.
Not enough RAM memory available for the
printer to function.
Power of the printer for 15 seconds, then power
on again.
If the message reappears, increase the Glob
Mem Adjust size in the PRINTER SETUP menu
and reboot the printer.
If the message reappears, replace the main
circuit board. Write down the message and
return it with the defective board.
The printer requires more flash memory to
download program.
Power off the printer for 15 seconds, then power
on again. If the problem persists, contact an
authorized customer service representative.
The printer received the complete program but
the checksum did not match. The data may have
been corrupted during download.
Power off the printer for 15 seconds, then power
on again. If the problem persists, contact an
authorized customer service representative.
ERROR SIGNALS
DISPLAY
EXPLANATION
SOLUTION
DOWNLOADER ERROR
FLASH WRITE #4
Repeat Download
DOWNLOADER ERROR
FLASH W ADDR BAD
Repeat Download
DOWNLOADER ERROR
MAIN FLASH IS FULL
Optimize Files
DOWNLOADER ERROR
NO EFC DETECTED
Repeat Download
EC SOFTWARE FAIL
Cycle Power
ERROR: INSUFFICIENT
DRAM
Cycle Power
ERROR: INSUFFICIENT
FLASH
Cycle Power
ERROR: WRONG
CHECKSUM
Repeat Download