Oki GL408e GL408e/GL412e User's Guide - Page 131

Protocol, Baud Rate, Data Bits, Stop Bits, Parity, Data Terminal Ready, and Request To Send.

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Unit 5: Troubleshooting ERROR SIGNALS DISPLAY RFID TAG FAILURE Check Media EXPLANATION SOLUTION Failed tag. Error displays in STOP mode Initiate reprint of the label from the host. When causing the printer to halt. the error is cleared, the label with the failed tag moves forward to the next top-of-form position. RFID TAG MAX RETRY Check Media SERIAL BUFFER OVERFLOW SERIAL BUFFER OVERRUN SERIAL FRAMING ERROR Failed tag. Error displays in OVERSTRIKE Clear the error. When the error is cleared, the mode. Each failed label prints with the overstrike label with the failed tag moves forward such that pattern and the form retries until the label retry the next label is in position. count is exhausted. Host sent data after the printer buffer was full Make a configuration printout. (serial interface). Verify the printer matches the host serial interface configuration settings for Data Protocol, Baud Rate, Data Bits, Stop Bits, Parity, Data Terminal Ready, and Request To Send. Set printer serial interface parameters to match those of the host. Receive overrun (serial interface). Make a configuration printout. Verify the printer matches the host serial interface configuration settings for Data Protocol, Baud Rate, Data Bits, Stop Bits, Parity, Data Terminal Ready, and Request To Send. Set printer serial interface parameters to match those of the host. Serial framing error over a serial interface. Match the serial interface settings of the printer to those of the host computer. SERIAL PARITY ERROR Parity error (serial interface). Ensure the printer's serial interface parameter settings match those of the host. Change as required to match. SOFTWARE ERROR Cycle Power Application software tried to perform an illegal Cycle the printer's power. If possible, print a job power function. that has previously worked. There are damaged logic cicuits on the main If the problem persists, contact an authorized cicuit board. customer service representative. GL408-412e Operator Manual 5-7 PN: 9001163A

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Unit 5:
Troubleshooting
GL408-412e Operator Manual
5-7
PN: 9001163A
Failed tag. Error displays in STOP mode
causing the printer to halt.
Initiate reprint of the label from the host. When
the error is cleared, the label with the failed tag
moves forward to the next top-of-form position.
Failed tag. Error displays in OVERSTRIKE
mode. Each failed label prints with the overstrike
pattern and the form retries until the label retry
count is exhausted.
Clear the error. When the error is cleared, the
label with the failed tag moves forward such that
the next label is in position.
Host sent data after the printer buffer was full
(serial interface).
Make a configuration printout.
Verify the printer matches the host serial
interface
configuration
settings
for
Data
Protocol, Baud Rate, Data Bits, Stop Bits, Parity,
Data Terminal Ready, and Request To Send.
Set printer serial interface parameters to match
those of the host.
Receive overrun (serial interface).
Make a configuration printout.
Verify the printer matches the host serial
interface
configuration
settings
for
Data
Protocol, Baud Rate, Data Bits, Stop Bits, Parity,
Data Terminal Ready, and Request To Send.
Set printer serial interface parameters to match
those of the host.
Serial framing error over a serial interface.
Match the serial interface settings of the printer
to those of the host computer.
Parity error (serial interface).
Ensure the printer’s serial interface parameter
settings match those of the host. Change as
required to match.
Application software tried to perform an illegal
power function.
There are damaged logic cicuits on the main
cicuit board.
Cycle the printer’s power. If possible, print a job
that has previously worked.
If the problem persists, contact an authorized
customer service representative.
ERROR SIGNALS
DISPLAY
EXPLANATION
SOLUTION
RFID TAG FAILURE
Check Media
RFID TAG MAX
RETRY
Check Media
SERIAL BUFFER
OVERFLOW
SERIAL BUFFER
OVERRUN
SERIAL FRAMING
ERROR
SERIAL PARITY ERROR
SOFTWARE ERROR
Cycle Power