Oki GL408e GL408e/GL412e User's Guide - Page 133

No Printed Image, Printer Creates A Blank Label., Incorrect Label Positioning., Smeared Print Images

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Unit 5: Troubleshooting NO PRINTED IMAGE Print head is disconnected. No voltage output. Defective print head. Damaged electronics. Interface problems. Data input error. PRINTER CREATES A BLANK LABEL. Data input error. Incorrect label sensor selection. Disconnected print head. Defective print head. Defective main circuit board. INCORRECT LABEL POSITIONING. Incorrect label sensor selection. Improper sensor adjustment. Data input error. Incorrect offset settings. Incorrect applicator setup. SMEARED PRINT IMAGES Poor media quality. Foreign material on print head and platen roller. Foreign material on labels. Excessive print head energy. Excessive print speed. Ensure print head wiring harness is connected on each end. Replace fuse. Test power supply and replace as required. Replace print head and reset counter. Replace circuit board. Troubleshoot interface - refer to the next chapter. Ensure correct data stream. Ensure correct data stream. Ensure correct printer configuration. Power off the printer and ensure a proper connection. Replace print head as required. Replace main board as required. Ensure correct printer configuration. Adjust sensor sensitivity as required. Ensure correct data stream. Adjust settings as required. Refer to applicator documentation or contact manufacturer. Use higher quality media. Clean print head and rollers. Use higher quality media. Adjust darkness setting. Adjust print speed as required. GL408-412e Operator Manual 5-9 PN: 9001163A

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Unit 5:
Troubleshooting
GL408-412e Operator Manual
5-9
PN: 9001163A
NO PRINTED IMAGE
Print head is disconnected.
Ensure print head wiring harness is connected on each end.
No voltage output.
Replace fuse. Test power supply and replace as required.
Defective print head.
Replace print head and reset counter.
Damaged electronics.
Replace circuit board.
Interface problems.
Troubleshoot interface - refer to the next chapter.
Data input error.
Ensure correct data stream.
PRINTER CREATES A BLANK LABEL.
Data input error.
Ensure correct data stream.
Incorrect label sensor selection.
Ensure correct printer configuration.
Disconnected print head.
Power off the printer and ensure a proper connection.
Defective print head.
Replace print head as required.
Defective main circuit board.
Replace main board as required.
INCORRECT LABEL POSITIONING.
Incorrect label sensor selection.
Ensure correct printer configuration.
Improper sensor adjustment.
Adjust sensor sensitivity as required.
Data input error.
Ensure correct data stream.
Incorrect offset settings.
Adjust settings as required.
Incorrect applicator setup.
Refer to applicator documentation or contact manufacturer.
SMEARED PRINT IMAGES
Poor media quality.
Use higher quality media.
Foreign material on print head and platen roller.
Clean print head and rollers.
Foreign material on labels.
Use higher quality media.
Excessive print head energy.
Adjust darkness setting.
Excessive print speed.
Adjust print speed as required.