Oki MPS480mb MPS480mb User Guide (English) - Page 162
Dealing with unsatisfactory copying
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SYMPTOMS POSSIBLE CAUSES STEPS TO TAKE Vertical lines appear. The image drum cartridge is damaged. Replace the image drum cartridge. The toner is low. Open the top cover and tap the cartridge a few times to evenly distribute any remaining toner. If symptoms persist, replace the toner cartridge. Horizontal Lines and spots appear periodically. When the interval is about 94mm (4in), the image drum (the green tube) is damaged or dirty. Wipe it lightly with a soft cloth. Replace the image drum cartridge when it is damaged. When the interval is about 42mm (1.5in), there may be foreign particles in the image drum cartridge. Open/close the top cover, and print again. When the interval is about 87mm (3.5in), the fuser unit is damaged. Replace the fuser unit. The image drum cartridge has been exposed to light. Replace the image drum cartridge if the problem is not resolved. White area of paper is lightly stained. Paper contains static. Too thick paper is used. Use paper stored in proper temperature and humidity conditions. Use thinner paper. The toner is low. Open the top cover and tap the cartridge a few times to evenly distribute any remaining toner. If symptoms persist, replace the toner cartridge. Periphery of the letters is smudged. The LED head is dirty. Wipe the LED head with a soft, lint-free cloth. Toner comes off when it is rubbed. The thickness and type of the paper are incorrectly set. Set the correct value of Media Type and Media Weight in the Printer menu or set one value thicker for Media Weight. Recycled paper is used. Set one value thicker for Media Weight in the Printer menu. Glossiness is not The thickness and type of the uniform. paper are incorrectly set. Set the correct value of Media Type and Media Weight in the Printer menu or set one value lighter for Media Weight. Dealing with unsatisfactory copying As well as the suggestions provided in "Dealing with unsatisfactory printing" on page 161, ensure that the scanner unit glass is clean at all times. Refer to "...the document glass" on page 147. 162 • Troubleshooting