Ricoh 3035 Scanner Reference - Page 108
Any of Login User Name, Login Password or Driver En, No User Code is registered.
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Troubleshooting Message Causes and solutions [Invalid Winsock version. Please use version 1.1 or higher.] Install the operating system of the computer or copy Winsock from the operating system CD-ROM. [No response from the scanner.] • Check whether the machine is connected to the network correctly. • The network is crowded. Wait for a while, and then try to reconnect. [No User Code is registered. Consult your system administrator.] Access is restricted with user codes. Consult the system administrator of the machine. [Call Service Please call your service representative.] An unrecoverable error has occurred in the machine. Call your service representative. [Scanner is in use for other function. Please wait.] A function of the machine other than the scanner function is being used such as the copier function. Wait for a while and reconnect. [Scanner is not available. Check the scanner connection status.] 8 • Check whether the main power switch of the machine is turned off. • Check whether the machine is connected to the network correctly. • Deselect the personal firewall function of the client computer. • Use an application such as telnet to make sure SNMPv1 or SNMPv2 is set as the machine's protocol. For details, see Network Guide. [Scanner is not available on the specified device.] The TWAIN scanner function cannot be used on this machine. Contact your service representative. [Scanner is not ready. Check the scanner and the options.] Check whether the ADF cover is closed. [The name is already in use. Check the registered names.] You tried to register a name that is already in use. Use another name. [Any of Login User Name, Login Password or Driver Encryption Key is incorrect.] • Check the login user name, login password, and driver encryption key. • Permission to use this function has not been granted. Contact the machine administrator. 100