Ricoh 3035 Scanner Reference - Page 98

Network Cannot Be Browsed When Sending a Scan File, The TWAIN Driver Cannot Be Started

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Troubleshooting Network Cannot Be Browsed When Sending a Scan File Problems The network cannot be browsed when specifying the destination folder. Causes and solutions The following machine settings may not be correct: • IP address • subnet mask Check the settings. See "Connecting and Setting Up", Network Guide. The TWAIN Driver Cannot Be Started Problems Causes and solutions The Scanner Properties di- Advanced encryption has been specified in the extended security alog box cannot be dis- setting. For details about the extended security setting, consult an played. administrator. Stored Files Cannot Be Edited Problems Causes and solutions Stored files cannot be de- Limits have been imposed using the available extended security leted. File names and pass- function. Consult the user administrator. words cannot be changed. Files cannot be redeliv- 8 ered. The Network Delivery Function Cannot Be Used Problems The network delivery function cannot be used. Causes and solutions • The network delivery function setting is not correct. Specify it correctly. For details, see "Connecting and Setting Up" "Network Guide". • The delivery software may be an old version or a security setting may be specified. Consult the machine administrator. 90

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Troubleshooting
90
8
Network Cannot Be Browsed When Sending a Scan File
The TWAIN Driver Cannot Be Started
Stored Files Cannot Be Edited
The Network Delivery Function Cannot Be Used
Problems
Causes and solutions
The network cannot be
browsed when specifying
the destination folder.
The following machine settings may not be correct:
•
IP address
•
subnet mask
Check the settings.
See "Connecting and Setting Up",
Network Guide
.
Problems
Causes and solutions
The Scanner Properties di-
alog box cannot be dis-
played.
Advanced encryption has been specified in the extended security
setting. For details about the extended security setting, consult an
administrator.
Problems
Causes and solutions
Stored files cannot be de-
leted. File names and pass-
words cannot be changed.
Files cannot be redeliv-
ered.
Limits have been imposed using the available extended security
function. Consult the user administrator.
Problems
Causes and solutions
The network delivery
function cannot be used.
•
The network delivery function setting is not correct. Specify it
correctly. For details, see "Connecting and Setting Up" "
Net-
work Guide
".
•
The delivery software may be an old version or a security set-
ting may be specified. Consult the machine administrator.