Ricoh 403080 Operation Guide - Page 89

Issue, Action, Step 1

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HotSpot Printer Operator's Guide Appendix 8: Troubleshooting Cont. No. Issue Action 3 Service status To correct the problem, proceed as follows: reads: [PrinterOn x.x InternetDown] Step 1: From the printer's control panel, assign IP Address, Subnet Mask, Gateway Address values. Note: Reboot the printer by turning the power off for at least five seconds. Cont. Reference: For more information, refer to the printer's Hardware Guide > Configuration, located on the Manual CD-ROM included with the printer. Step 2: From Web Image Monitor, change the DNS Server values to match those entered via the printer's control panel. Important: Assign both primary and back-up DNS Addresses. a. Make sure you have Internet access on an unrestricted network line. b. Open your Web browser c. Go to: http://PrinterIPAddress. d. Enter login credentials. Defaults: • Login User Name: admin • Password: leave blank e. Click [Login]. f. Click [Configuration] link, left sidebar. g. Under Network, click [IPv4]. h. Under Details, click [Specify] button adjacent to [Auto Obtain (DHCP)]. Important: If the DNS server is set to [Specify], enter the values for the Primary (DNS Server1) and Secondary (DNS Server2) servers. i. Click [OK] to save changes. 89

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HotSpot Printer Operator’s Guide
89
Appendix 8
:
Troubleshooting Cont.
No.
Issue
Action
3
Service status
reads: [PrinterOn
x.x InternetDown]
Cont.
To correct the problem, proceed as follows:
Step 1
: From the printer’s control panel, assign IP Address, Subnet Mask, Gateway Address
values.
Note
: Reboot the printer by turning the power off for at least five seconds.
Reference
: For more information, refer to the printer’s
Hardware Guide
>
Configuration
, located on the Manual CD-ROM included with the printer.
Step 2
: From Web Image Monitor, change the DNS Server values to match those entered via
the printer’s control panel.
Important
: Assign both primary and back-up DNS
Addresses.
a.
Make sure you have Internet access on an unrestricted network line.
b.
Open your Web browser
c.
Go to: http://
PrinterIPAddress.
d.
Enter login credentials. Defaults:
•
Login User Name
:
admin
•
Password
: leave blank
e.
Click [
Login
].
f.
Click [
Configuration
] link, left sidebar.
g.
Under
Network
, click [
IPv4
].
h.
Under Details, click [
Specify
] button
adjacent to [
Auto Obtain (DHCP
)].
Important
: If the DNS server is set
to [Specify], enter the values for the
Primary (DNS Server1) and
Secondary (DNS Server2) servers.
i.
Click [
OK
] to save changes.