Samsung CLP 660ND User Manual (ENGLISH) - Page 45
Troubleshooting, Tips for avoiding paper jams, Clearing paper jams, In the paper feed area
UPC - 635753720570
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7 Troubleshooting This chapter gives helpful information on what to do if you encounter a problem. This chapter includes: • Tips for avoiding paper jams • Clearing paper jams • Understanding display messages • Solving other problems Tips for avoiding paper jams By selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined on page 7.1. • Follow the procedures on page 4.4. Ensure that the adjustable guides are positioned correctly. • Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray. • Do not remove paper from the tray while your machine is printing. • Flex, fan, and straighten paper before loading. • Do not use creased, damp, or highly curled paper. • Do not mix paper types in a tray. • Use only recommended print media. (See "Setting the paper size and type" on page 4.7.) Clearing paper jams When a paper jam occurs, the warning message appears on the display screen. Refer to the table below to locate and clear the paper jam. Message Location of jam Go to MP Tray Paper Jam 0 Tray 2 Paper Jam 0 Paper Jam 0 Open/Close Door Paper Jam 1 Open/Close Door Paper Jam 2 Check Inside Duplex Jam 0 Check Inside* In the multi-purpose tray Page 7.3 In the optional tray Page 7.6 In the paper feed area and inside the machine Inside the machine Inside the machine and in the exit area Inside the machine Page 7.1, Page 7.4 Page 7.1, Page 7.4 Page 7.1, Page 7.5 Page 7.1 Note The symbol * denotes an optional feature depending on machines. Caution To avoid tearing the paper, pull the jammed paper out gently and slowly. Follow the instructions in the following sections to clear the jam. In the paper feed area If paper is jammed in the paper feed area, follow the next steps to release the jammed paper. 1 Using the handle, completely open the front cover. 2 Carefully remove the paper by pulling in the direction as shown below. Go to step 7. If you cannot find the jammed paper, or if there is any resistance removing the paper, stop pulling, and go to step 3. 7.1