Samsung CLP 660ND User Manual (ENGLISH) - Page 60

Common Linux problems Problem The machine does not print. Some color images come out in unexpected color. Possible Cause and Solution • Check if the printer driver is installed in your system. Open the Unified Driver configuration tool and switch to the Printers tab in the Printers configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If not, use the Add new printer wizard to set up your device. • Check if the machine has started. Open Printers configuration and select your machine on the machines list. Look at the description in the Selected printer pane. If its status contains a "(stopped)" string, click Start. After that, normal operation of the machine should be restored. The "stopped" status might have been activated when problems in printing occurred. • Check if your application has special print options such as "-oraw". If "-oraw" is specified in the command line parameter, then remove it to print properly. For Gimp front-end, select "print" -> "Setup printer" and edit the command line parameter in the command item. • The CUPS (Common Unix Printing System) version distributed with SuSE Linux 9.2 (cups-1.1.21) has a problem with ipp (Internet Printing Protocol) printing. Use the socket printing instead of ipp or install a later version of CUPS (cups-1.1.22 or higher). This is a known bug in Ghostscript (until GNU Ghostscript version 7.xx) when the base color space of the document is indexed RGB color space and it is converted through CIE color space. Because Postscript uses CIE color space for Color Matching System, you should upgrade Ghostscript on your system to at least GNU Ghostscript version 8.xx or later. You can find recent Ghostscript versions at www.ghostscript.com. Problem The machine does not print whole pages and its output is half-page printed. I encounter error "Cannot open port device file" when printing a document. Possible Cause and Solution It is a known problem that occurs when a color machine is used on version 8.51 or earlier of Ghostscript, 64-bit Linux OS, and reported to bugs.ghostscript.com as Ghostscript Bug 688252. The problem is solved in AFPL Ghostscript v. 8.52 or above. Download the latest version of AFPL Ghostscript from http:// sourceforge.net/projects/ghostscript/ and install it to solve this problem. Avoid changing print job parameters (via LPR GUI, for example) while a print job is in progress. Known versions of CUPS server cut off the print jobs whenever print options are changed and then try to restart the job from the beginning. Since Unified Linux Driver locks the port while printing, the abrupt termination of the driver keeps the port locked and therefore unavailable for subsequent print jobs. If this situation occurs, try to release the port. Common Macintosh problems Problem Suggested solutions PDF file does not print correctly-some parts are missing in the graphics, text or illustrations. Incompatibility between the PDF file and the Acrobat products. Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. Note: It will take longer to print when you print a PDF file as an image. The document has printed, but the print job has not disappeared from the spooler in Mac OS 10.3.2. Update your Mac OS to OS 10.3.3. or higher. Some letters are not displayed normally during the cover page printing. This problem is caused because the Mac OS cannot find the font during the cover page printing. English alphabet and numbers are displayed normally on the cover page. Some fonts are not printed properly in the Adobe Illustrator program. Those fonts may not supported by your machine. Start the Adobe Illustrator program, click File > Print > Illustrator tab. Then, check Force Fonts to Download, and try again. 7.16