Samsung CLP 660ND User Manual (ENGLISH) - Page 59

Common Windows problems, Common PostScript problems, Printer, Condition, Suggested solutions, Problem

Get Samsung CLP 660ND - Color Laser Printer PDF manuals and user guides
UPC - 635753720570
View all Samsung CLP 660ND manuals
Add to My Manuals
Save this manual to your list of manuals

Page 59 highlights

Condition Suggested solutions An unknown image repetitively appears on the next few sheets or loose toner, light print, or contamination occurs. You machine is probably being used at an altitude of 1,000 m (3,281 ft) or above. The high altitude may affect the print quality from loose toner or light imaging. You can set this option through Printer Settings Utility or the Printer Tab in printer driver's properties. See "Altitude Setting after Software Installation" on page 3.4. Common Windows problems Condition "File in Use" message appears during installation. "Error Writing to LPTx" message appears. "General Protection Fault", "Exception OE", "Spool32", or "Illegal Operation" messages appear. "Fail To Print", "A machine timeout error occurred." messages appear. Suggested solutions Exit all software applications. Remove all software from the StartUp Group, then restart Windows. Reinstall the printer driver. • Ensure that the cables are connected correctly and the machine is on. • If bi-directional communication is not turned on in the driver, it will also cause this message. Close all other applications, reboot Windows and try printing again. These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in standby mode or after printing has been completed, check the connection and/or whether an error has occurred. Note Refer to Microsoft Windows 2000/XP/2003/Vista User's Guide that came with your PC for further information on Windows error messages. Common PostScript problems The following situations are PS language specific and may occur when several printer languages are being used. Note To receive a printed or screen-displayed message when PostScript errors occur, open the Print Options window and click the desired selection next to the PostScript errors section. Problem PostScript file cannot be printed. Possible Cause The PostScript driver may not be installed correctly. Solution • Install the PostScript driver, referring to Software section. • Print a configuration page and verify that the PS version is available for printing. • If the problem persists, contact a service representative. "Limit Check Error" message appears. A PostScript error page prints. The optional tray is not selected in the driver. When printing a document in Macintosh with Acrobat Reader 6.0 or higher, colors print incorrectly. The print job was too complex. The print job may not be PostScript. The printer driver has not been configured to recognize the optional tray. The resolution setting in the printer driver may not be matched with the one in Acrobat Reader. You might need to reduce the complexity of the page or install more memory. Make sure that the print job is a PostScript job. Check to see whether the software application expected a setup or PostScript header file to be sent to the machine. Open the PostScript driver properties, select the Device Settings tab, and set the Tray option of the Installable Options section to Installed. Make sure that the resolution setting in your printer driver matches the one in Acrobat Reader. 7.15

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
7
.15
<
Troubleshooting>
Common Windows problems
Note
Refer to Microsoft Windows 2000/XP/2003/Vista User’s Guide
that came with your PC for further information on Windows error
messages.
An unknown image
repetitively appears
on the next few
sheets or loose
toner, light print, or
contamination
occurs.
You machine is probably being used at an
altitude of 1,000 m (3,281 ft) or above. The
high altitude may affect the print quality from
loose toner or light imaging. You can set this
option through Printer Settings Utility or the
Printer
Tab in printer driver’s properties. See
"Altitude Setting after Software Installation" on
page 3.4.
Condition
Suggested solutions
“File in Use”
message appears
during installation.
Exit all software applications. Remove all
software from the StartUp Group, then restart
Windows. Reinstall the printer driver.
“Error Writing to
LPTx” message
appears.
•
Ensure that the cables are connected
correctly and the machine is on.
•
If bi-directional communication is not turned
on in the driver, it will also cause this
message.
“General
Protection Fault”,
“Exception OE”,
“Spool32”, or
“Illegal Operation”
messages appear.
Close all other applications, reboot Windows
and try printing again.
“Fail To Print”, “A
machine timeout
error occurred.”
messages appear.
These messages may appear during printing.
Just keep waiting until the machine finishes
printing. If the message appears in standby
mode or after printing has been completed,
check the connection and/or whether an error
has occurred.
Condition
Suggested solutions
Common PostScript problems
The following situations are PS language specific and may occur when
several printer languages are being used.
Note
To receive a printed or screen-displayed message when
PostScript errors occur, open the Print Options window and click
the desired selection next to the PostScript errors section.
Problem
Possible Cause
Solution
PostScript file
cannot be
printed.
The PostScript
driver may not be
installed correctly.
•
Install the PostScript
driver, referring to
Software
section
.
•
Print a configuration page
and verify that the PS
version is available for
printing.
•
If the problem persists,
contact a service
representative.
“Limit Check
Error” message
appears.
The print job was
too complex.
You might need to reduce
the complexity of the page or
install more memory.
A PostScript
error page
prints.
The print job may
not be PostScript.
Make sure that the print job
is a PostScript job. Check to
see whether the software
application expected a setup
or PostScript header file to
be sent to the machine.
The optional
tray is not
selected in the
driver.
The printer driver
has not been
configured to
recognize the
optional tray.
Open the PostScript driver
properties, select the
Device
Settings
tab, and set the
Tray
option of the
Installable
Options
section to
Installed
.
When printing
a document in
Macintosh with
Acrobat
Reader 6.0 or
higher, colors
print
incorrectly.
The resolution
setting in the
printer driver may
not be matched
with the one in
Acrobat Reader.
Make sure that the resolution
setting in your printer driver
matches the one in Acrobat
Reader.