Samsung CLP 660ND User Manual (ENGLISH) - Page 58

Curl or wave, Wrinkles or creases, Back of printouts, are dirty, Black s, Condition

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Page 58 highlights

Condition Curl or wave Suggested solutions • Ensure that the paper is loaded properly. • Check the paper type and quality. Both high temperature and humidity can cause paper curl. (See "Specifications on print media" on page 4.2.) • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. (See "Specifications on print media" on page 4.2.) • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty Check for leaking toner. Clean the inside of the machine. Contact a service representative. Black pages • The toner cartridge may not be installed properly. Remove the cartridge and reinsert it. • The toner cartridge may be defective and need replacing. Remove the toner cartridge and install a new one. (See "Replacing the toner cartridge" on page 6.4.) • The machine may require repair. Contact a service representative. Condition Loose toner Character Voids Suggested solutions • Clean the inside of the machine. Contact a service representative to clean the inside of the machine. After cleaning the inside of the machine, if you still have the same problems, contact a service representative. • Check the paper type and quality. (See "Specifications on print media" on page 4.2.) • Remove the toner cartridge, and then install a new one. (See "Replacing the toner cartridge" on page 6.4.) • If the problem persists, the machine may require repair. Contact a service representative. Character voids are white areas within parts of characters that should be solid black: • You may be printing on the wrong surface of the paper. Remove the paper and turn it around. • The paper may not meet paper specifications. (See "Specifications on print media" on page 4.2.) Horizontal stripes Curl If horizontally aligned black streaks or smears appear: • The toner cartridge may be installed improperly. Remove the cartridge and reinsert it. • The toner cartridge may be defective. Remove the toner cartridge and install a new one. (See "Replacing the toner cartridge" on page 6.4.) • If the problem persists, the machine may require repair. Contact a service representative. If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. 7.14

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7
.14
<
Troubleshooting>
Curl or wave
•
Ensure that the paper is loaded properly.
•
Check the paper type and quality. Both high
temperature and humidity can cause paper
curl. (See "Specifications on print media" on
page 4.2.)
•
Turn the stack of paper over in the tray. Also
try rotating the paper 180° in the tray.
Wrinkles or creases
•
Ensure that the paper is loaded properly.
•
Check the paper type and quality. (See
"Specifications on print media" on page 4.2.)
•
Turn the stack of paper over in the tray. Also
try rotating the paper 180° in the tray.
Back of printouts
are dirty
Check for leaking toner. Clean the inside of
the machine. Contact a service
representative.
Black pages
•
The toner cartridge may not be installed
properly. Remove the cartridge and reinsert
it.
•
The toner cartridge may be defective and
need replacing. Remove the toner cartridge
and install a new one. (See "Replacing the
toner cartridge" on page 6.4.)
•
The machine may require repair. Contact a
service representative.
Condition
Suggested solutions
Loose toner
•
Clean the inside of the machine. Contact a
service representative to clean the inside of
the machine. After cleaning the inside of the
machine, if you still have the same
problems, contact a service representative.
•
Check the paper type and quality. (See
"Specifications on print media" on page 4.2.)
•
Remove the toner cartridge, and then install
a new one. (See "Replacing the toner
cartridge" on page 6.4.)
•
If the problem persists, the machine may
require repair. Contact a service
representative.
Character Voids
Character voids are white areas within parts of
characters that should be solid black:
•
You may be printing on the wrong surface of
the paper. Remove the paper and turn it
around.
•
The paper may not meet paper
specifications. (See "Specifications on print
media" on page 4.2.)
Horizontal stripes
If horizontally aligned black streaks or smears
appear:
•
The toner cartridge may be installed
improperly. Remove the cartridge and
reinsert it.
•
The toner cartridge may be defective.
Remove the toner cartridge and install a
new one. (See "Replacing the toner
cartridge" on page 6.4.)
•
If the problem persists, the machine may
require repair. Contact a service
representative.
Curl
If the printed paper is curled or paper does not
feed into the machine:
•
Turn the stack of paper over in the tray. Also
try rotating the paper 180° in the tray.
Condition
Suggested solutions