Samsung UN32M5300AF User Manual - Page 14

Troubleshooting Internet Connectivity Issues

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Resetting Your Network Settings General Network Reset Network Restore the network settings to the factory default. "" This function is not available on certain models in specific geographical areas. Changing the name of the TV on a network Settings General System Manager Device Name You can change the name of the TV on the network. Select User Input at the bottom of the list and change the name. Setting up a network IP settings according to IPv6 Settings General Network Expert Settings IPv6 "" This function is not available on certain models in specific geographical areas. Checking an Internet connection set up over IPv6 Settings General Network Expert Settings IPv6 Status "" This function is not available on certain models in specific geographical areas. Troubleshooting Internet Connectivity Issues If your TV won't connect to the Internet, try the solutions below. Troubleshooting wired Internet connectivity issues Try Now After reading the following content, troubleshoot the wired Internet connection issue. If the problem persists, contact your Internet Service Provider. No network cable found Make sure that the LAN cable is plugged in on both ends. If it is plugged in, make sure that the router is turned on. If the router is on, try turning it off and then on. - 8 -

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- 8 -
Resetting Your Network
Settings
General
Network
Reset Network
Restore the network settings to the factory default.
"
This function is not available on certain models in specific geographical areas.
Changing the name of the TV on a network
Settings
General
System Manager
Device Name
You can change the name of the TV on the network. Select
User Input
at the bottom of the list and change the name.
Setting up a network IP settings according to IPv6
Settings
General
Network
Expert Settings
IPv6
"
This function is not available on certain models in specific geographical areas.
Checking an Internet connection set up over IPv6
Settings
General
Network
Expert Settings
IPv6 Status
"
This function is not available on certain models in specific geographical areas.
Troubleshooting Internet Connectivity Issues
If your TV won't connect to the Internet, try the solutions below.
Troubleshooting wired Internet connectivity issues
Try Now
After reading the following content, troubleshoot the wired Internet connection issue. If the problem persists,
contact your Internet Service Provider.
No network cable found
Make sure that the LAN cable is plugged in on both ends. If it is plugged in, make sure that the router is turned on. If
the router is on, try turning it off and then on.