Samsung UN32M5300AF User Manual - Page 71

I Can't Hear the Sound Clearly, Testing the sound

Get Samsung UN32M5300AF PDF manuals and user guides View all Samsung UN32M5300AF manuals
Add to My Manuals
Save this manual to your list of manuals

Page 71 highlights

I Can't Hear the Sound Clearly When the TV has difficulties with sound, these steps may help resolve the problem. Testing the sound Settings Support Self Diagnosis Start Sound Test If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external device or the broadcast signal's strength. The problem Try this! There is no sound or the sound is too low at maximum volume. Check the volume control of the device (cable or satellite box, DVD, Blu-ray, etc.) connected to your TV. The picture is good but there is no sound. Set Settings Sound Sound Output to TV Speaker. If you are using an external device, check the device's audio output option. (For example, you may need to change your cable box's audio option to HDMI if the box connected to your TV is using an HDMI cable.) To listen to computer sound, connect an external speaker to the computer's audio output connector. If your TV has a headphone jack, make sure there is nothing plugged into it. Reboot the connected device by disconnecting and then reconnecting the device's power cable. No sound is heard. The speakers are making an odd sound. Check whether the Digital Output Audio Format is set to Dolby Digital+ in Settings Sound Expert Settings Digital Output Audio Format. If you are using a receiver that does not support Dolby Digital Plus, you will hear no sound when you select Dolby Digital+. Make sure that the audio cable is connected to the correct audio output connector on the external device. For antenna or cable connections, check the signal information. A low signal level may cause sound distortions. Run Start Sound Test ( Test). Settings Support Self Diagnosis Start Sound - 65 -

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
- 65 -
I Can't Hear the Sound Clearly
When the TV has difficulties with sound, these steps may help resolve the problem.
Testing the sound
Settings
Support
Self Diagnosis
Start Sound Test
If the TV plays the
Start Sound Test
melody without distortion, there may be a problem with an external device or the
broadcast signal's strength.
The problem
Try this!
There is no sound or the
sound is too low at maximum
volume.
Check the volume control of the device (cable or satellite box, DVD, Blu-ray, etc.)
connected to your TV.
The picture is good but there
is no sound.
Set
Settings
Sound
Sound Output
to
TV Speaker
.
If you are using an external device, check the device’s audio output option. (For example,
you may need to change your cable box’s audio option to HDMI if the box connected to your
TV is using an HDMI cable.)
To listen to computer sound, connect an external speaker to the computer’s audio output
connector.
If your TV has a headphone jack, make sure there is nothing plugged into it.
Reboot the connected device by disconnecting and then reconnecting the device’s power
cable.
No sound is heard.
Check whether the
Digital Output Audio Format
is set to
Dolby Digital+
in
Settings
Sound
Expert Settings
Digital Output Audio Format
. If you are using a
receiver that does not support Dolby Digital Plus, you will hear no sound when you select
Dolby Digital+
.
The speakers are making an
odd sound.
Make sure that the audio cable is connected to the correct audio output connector on the
external device.
For antenna or cable connections, check the signal information. A low signal level may
cause sound distortions.
Run
Start Sound Test
(
Settings
Support
Self Diagnosis
Start Sound
Test
).