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Samsung UN32M5300AF User Manual - Page 5

Troubleshooting, Precautions and Notes, Read Before Playing Photo, Video, or Music Files

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Troubleshooting Getting Support 61 Getting support through Remote Management 62 Finding the contact information for service 62 Requesting service Diagnosing TV operational issues There Is a Problem with the Picture 63 Testing the picture I Can't Hear the Sound Clearly 65 Testing the sound There Is a Problem with the Broadcast My Computer Won't Connect The TV Won't Connect to the Internet Anynet+ (HDMI-CEC) Isn't Working I Have Trouble Launching/Using Apps My File Won't Play I Want to Reset the TV Other Issues Precautions and Notes Read Before Using APPS Read Before Using the Internet Read Before Playing Photo, Video, or Music Files 74 Limitations on use of photo, video, and music files 75 Supported external subtitles 75 Supported internal subtitles 76 Supported image formats and resolutions 76 Supported music formats and codecs 77 Supported video codecs Read After Installing the TV 79 Picture sizes and input signals 80 Installing an anti-theft lock 80 Read before setting up a wireless Internet connection Read Before Connecting a Computer (Supported Resolutions) 81 IBM 81 MAC 82 VESA DMT Supported Resolutions for Video Signals 83 CEA-861 Blocking programs based on their TV Rating 85 Blocking movies base on their Movie Rating (MPAA) 85 Blocking programs based on their Canadian English Rating 86 Blocking programs based on their Canadian French Rating 86 Blocking Programs based on their Downloadable U.S. Rating Buttons and Functions 87 Buttons and functions available while playing multimedia content License

Section	Page
English	1
Quick Guides	7
Using Smart Hub	7
Updating the TV’s Software	8
Updating the TV’s software to the latest version	8
Updating the TV automatically	9
Getting Support	9
Getting support through Remote Management	9
Finding the contact information for service	10
Requesting service	10
Connections	11
Connection Guide	11
Connecting an Antenna	11
Connecting to the Internet	12
Connecting to your Internet network	12
Troubleshooting Internet Connectivity Issues	14
Troubleshooting wired Internet connectivity issues Try Now	14
Troubleshooting wireless Internet connectivity issues	15
Connecting Video Devices	16
Connecting with an HDMI cable	16
Connecting with a component cable	17
Connecting with a composite (A/V) cable	17
Audio Input and Output Connections	18
Connecting with an HDMI (ARC) cable	18
Connecting with a digital audio (optical) cable	18
Connecting through a wireless network	18
Connecting a Computer	19
Connecting through the HDMI port ― Screen sharing (HDMI)	19
Connecting a Mobile Device	20
Connecting to a Network	20
Viewing the screen of a mobile device on your TV (Screen Sharing)	20
Managing a Mobile Device	21
Switching between external devices connected to the TV	21
Changing the input signal	21
Editing the name and icon of an external device	22
Using additional functions	23
Connection Notes	23
Connection notes for HDMI	23
Connection notes for audio devices	24
Connection notes for computers	25
Connection notes for mobile devices	25
Peripherals	26
Using Anynet+ (HDMI-CEC)	26
Connecting an external device through Anynet+ and using their menus	26
Controlling the TV with a Keyboard	28
Connecting a USB keyboard	28
Using the keyboard	28
Entering Text using the On-Screen QWERTY Keyboard	29
Using additional functions	29
Smart Features	30
Smart Hub	30
Displaying the Home Screen	30
Launching Smart Hub automatically	32
Launching the last used app automatically	32
Testing Smart Hub connections	33
Resetting Smart Hub	33
Using a Samsung account	33
Creating and managing your Samsung account	33
Signing in to a Samsung account	34
Using the APPS Service	35
Installing and running an app	36
Managing purchased or installed apps	37
Rating apps	38
Using the e-Manual	39
Launching the e-Manual	39
Using the buttons in the e-Manual	39
Using the Internet	39
Playing pictures/video/music	40
Playing media content	41
Using the Music Service	42
Using the Sports Service	43
TV Viewing	44
Viewing Broadcast Information at a Glance	44
Using the guide	44
Setting Up a Schedule Viewing	45
Setting up a schedule viewing for a channel	45
Editing a schedule viewing	46
Using the Channel List	47
Editing channels	48
Re-registering and deleting a channel	48
Editing registered channels	48
Using Program Rating Lock	49
Creating a Personal Favorites List	49
Registering channels as favorites	49
Viewing and selecting channels on Favorites lists only	50
Editing a Favorites List	50
Adding channels to favorites list	50
Removing channels from a favorites list	50
Rearranging a favorites list	50
Renaming a favorites list	50
TV-Viewing Support Functions	51
Changing the broadcast signal	51
Scanning for available channels	51
Configuring advanced broadcasting audio settings	51
Picture and Sound	52
Adjusting the Picture Quality	52
Choosing a picture mode	52
Configuring advanced picture settings	52
Setting the Viewing Environment for External Devices	54
Playing games on an optimized screen	54
Using HDMI black level	54
Registering the TV as a DivX-certified device (watching for pay DivX movies)	54
Picture Support Functions	55
Changing the picture size	55
Adjusting the Sound Quality	56
Choosing a sound mode	56
Configuring advanced sound settings	56
Using the Sound Support Functions	57
Selecting speakers	57
System and Support	58
Setting the Time and Using the Timer	58
Setting the current time	58
Using the timers	59
Using the Screen Burn Protection and Energy Saving Functions	60
Preventing screen burn	60
Reducing the energy consumption of the TV	60
Updating the TV’s Software	61
Updating the TV’s software to the latest version	61
Updating the TV automatically	61
Protecting the TV from Hacking and Malicious Code	62
Scanning the TV and connected storage for malicious code	62
Using Other Functions	62
Running the accessibility functions	62
Enabling voice guides for the visually impaired	62
Enabling audio for the video description function	63
White text on black background (high contrast)	63
Enlarging the font (for the visually impaired)	63
Learning about the remote control (for the visually impaired)	64
Learning about the TV menu	64
Showing captions	64
Configuring advanced system settings	65
Checking digital channel signal info and strength	66
Restoring the TV to the factory settings	66
Troubleshooting	67
Getting Support	67
Getting support through Remote Management	67
Finding the contact information for service	68
Requesting service	68
Diagnosing TV operational issues	68
There Is a Problem with the Picture	69
Testing the picture	69
I Can't Hear the Sound Clearly	71
Testing the sound	71
There Is a Problem with the Broadcast	72
My Computer Won't Connect	72
The TV Won't Connect to the Internet	73
Anynet+ (HDMI-CEC) Isn't Working	74
I Have Trouble Launching/Using Apps	75
My File Won't Play	75
I Want to Reset the TV	75
Other Issues	76
Precautions and Notes	78
Read Before Using APPS	78
Read Before Using the Internet	79
Read Before Playing Photo, Video, or Music Files	80
Limitations on use of photo, video, and music files Try Now	80
Supported external subtitles	81
Supported internal subtitles	81
Supported image formats and resolutions	82
Supported music formats and codecs	82
Supported video codecs	83
Read After Installing the TV	85
Picture sizes and input signals	85
Installing an anti-theft lock	86
Read before setting up a wireless Internet connection	86
Read Before Connecting a Computer (Supported Resolutions)	87
IBM	87
MAC	87
VESA DMT	88
Supported Resolutions for Video Signals	89
CEA-861	89
Blocking programs based on their TV Rating	90
Blocking movies base on their Movie Rating (MPAA)	91
Blocking programs based on their Canadian English Rating	91
Blocking programs based on their Canadian French Rating	92
Blocking Programs based on their Downloadable U.S. Rating	92
Buttons and Functions	93
Buttons and functions available while playing multimedia content	93
License	95
Accessibility Guidance	96
Using the accessibility menu	96
Accessibility short cut menu	96
Using the TV with Voice Guide on	98
Watching TV	98
Using the guide	100
Setting Up a Schedule Viewing	103
Using the Channel List	104
Creating a Personal Favorites List	105
Using Smart Hub	107
Smart Hub	107
Displaying the Home Screen in the Smart Hub	108
Using the e-Manual	110
Launching the e-Manual	110