Sharp FO IS125N FO-IS125N Operation Manual - Page 158

Fax reception problems, Problem, Solution - toner

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Problems and Solutions A distorted image is • Noise on the telephone line may cause distortion. Try received at the other end. sending the document again. • Make a copy of the document on your machine. If the copy is also distorted, your machine may need service. Fax reception problems Problem Solution The machine doesn't receive documents automatically. • Make sure that the reception mode is set to AUTO. If you subscribe to a distinctive ring service, make sure that the Distinctive Ring function is set to the correct ring pattern. If you do not subscribe to a distinctive ring service, make sure that Distinctive Ring is set to OFF SETTING. (See Distinctive Ring on page 115.) The paper comes out blank when you receive a fax. • Make sure that the document is loaded properly in the feeder of the transmitting machine. Make a copy or print a report to confirm the printing ability of your machine. The received document is • Ask the other party to resend the document using a faint. higher contrast setting. • If other printed output is also faint, the toner cartridge may need replacement (see page 148). Received images are distorted. • Noise on the telephone line may cause distortion. Have the other party try sending the document again. • Make a copy or print a report on your machine. If the copy or report is also distorted, your machine may need service. When a fax is received, the size of the printed document image does not match the size of the paper. • Make sure that the paper size setting is correct (see page 140). • Make sure that an appropriate reception ratio setting has been selected (see page 140). 156

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Problems and Solutions
156
Fax reception problems
A distorted image is
received at the other end.
•
Noise on the telephone line may cause distortion. Try
sending the document again.
•
Make a copy of the document on your machine. If the
copy is also distorted, your machine may need
service.
Problem
Solution
The machine doesn't
receive documents
automatically.
•
Make sure that the reception mode is set to AUTO. If
you subscribe to a distinctive ring service, make sure
that the Distinctive Ring function is set to the correct
ring pattern. If you do not subscribe to a distinctive
ring service, make sure that Distinctive Ring is set to
OFF SETTING. (See
Distinctive Ring
on page 115.)
The paper comes out
blank when you receive a
fax.
•
Make sure that the document is loaded properly in the
feeder of the transmitting machine. Make a copy or
print a report to confirm the printing ability of your
machine.
The received document is
faint.
•
Ask the other party to resend the document using a
higher contrast setting.
•
If other printed output is also faint, the toner cartridge
may need replacement (see page 148).
Received images are
distorted.
•
Noise on the telephone line may cause distortion.
Have the other party try sending the document again.
•
Make a copy or print a report on your machine. If the
copy or report is also distorted, your machine may
need service.
When a fax is received,
the size of the printed
document image does not
match the size of the
paper.
•
Make sure that the paper size setting is correct (see
page 140).
•
Make sure that an appropriate reception ratio setting
has been selected (see page 140).