Toshiba NB305-N411BL User Manual - Page 107

LCD panel, Hard disk drive, HW Setup and Passwords, Boot Priority

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Troubleshooting Problem Output to screen is garbled Procedure Make sure the software you are using is not remapping the keyboard. Remapping involves reassigning the meaning of each key. See your software's documentation. If you are still unable to use the keyboard, consult your dealer LCD panel Apparent LCD problems may be related to the computer's setup. Refer to Chapter 7, HW Setup and Passwords, for more information. Problem Procedure No display Press hot keys FN + F5 to change the display priority, to make sure it is not set for an external monitor. Markings appear on the LCD screen. They might have come from contact with the keyboard or touch pad. Try wiping the LCD gently with a clean dry cloth. If markings remain, use LCD cleaner. Be sure to let the LCD dry before closing it. Problems above Refer to your software's documentation to remain unresolved or determine if the software is causing the difficulty. other problems occur Contact your dealer if the problems continue. Hard disk drive Problem Computer does not boot from hard disk drive Slow performance Procedure Check if a diskette is in the diskette drive or a CD/DVD is in the optical disc drive. Remove any diskette and/or CD/DVD and check Boot priority. Refer to Chapter 7, Boot Prioritysection. There may be a problem with your operating system files. Refer to your OS documentation. Your files may be fragmented. Run SCANDISK and defragmenter to check the condition of your files and disk. Refer to your OS documentation or online HELP for information on running SCANDISK and the defragmenter. As a last resort, reformat the hard disk. Then, reload the operating system and other files. If problems persist, contact your dealer. User's Manual 9-6

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User’s Manual
9-6
Troubleshooting
LCD panel
Apparent LCD problems may be related to the computer’s setup. Refer to
Chapter 7,
HW Setup and Passwords
, for more information.
Hard disk drive
Output to screen is
garbled
Make sure the software you are using is not
remapping the keyboard. Remapping involves
reassigning the meaning of each key. See your
software’s documentation.
If you are still unable to use the keyboard,
consult your dealer
Problem
Procedure
Problem
Procedure
No display
Press hot keys
FN
+
F5
to change the display
priority, to make sure it is not set for an external
monitor.
Markings appear on
the LCD screen.
They might have come from contact with the
keyboard or touch pad. Try wiping the LCD
gently with a clean dry cloth. If markings remain,
use LCD cleaner. Be sure to let the LCD dry
before closing it.
Problems above
remain unresolved or
other problems occur
Refer to your software’s documentation to
determine if the software is causing the difficulty.
Contact your dealer if the problems continue.
Problem
Procedure
Computer does not
boot from hard disk
drive
Check if a diskette is in the diskette drive or a
CD/DVD is in the optical disc drive. Remove any
diskette and/or CD/DVD and check Boot priority.
Refer to Chapter 7,
Boot Priority
section.
There may be a problem with your operating
system files. Refer to your OS documentation.
Slow performance
Your files may be fragmented. Run SCANDISK
and defragmenter to check the condition of your
files and disk. Refer to your OS documentation or
online HELP for information on running
SCANDISK and the defragmenter.
As a last resort, reformat the hard disk. Then,
reload the operating system and other files.
If problems persist, contact your dealer.