Toshiba NB305-N411BL User Manual - Page 113

TOSHIBA support, Wireless LAN, Bluetooth, Before you call - review

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Troubleshooting Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator. For more information on wireless communication, refer to Chapter 4, Operating Basics. Problem Cannot access Wireless LAN Procedure Make sure the computer's wireless communication service is turned on. If problems persist, consult your LAN administrator. Bluetooth For more information on wireless communication, refer to Chapter 4, Operating Basics. Problem Procedure Cannot access Bluetooth device Make sure the computer's wireless communication service is turned on. Make sure the Bluetooth Manager is running and the power to the Bluetooth device is turned on. Make sure no optional Bluetooth Adpater is installed in the computer. The built-in Bluetooth function and an optional Bluetooth Adpater cannot operate simultaneously. If problems persist, contact your dealer. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first. Before contacting TOSHIBA, try the following: ■ Review troubleshooting sections in the documentation supplied with your software and/or peripheral devices. ■ If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. ■ Consult the dealer you purchased your computer and/or software. They are your best resource for current information and support. User's Manual 9-12

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User’s Manual
9-12
Troubleshooting
Wireless LAN
If the following procedures do not restore LAN access, consult your LAN
administrator. For more information on wireless communication, refer to
Chapter 4,
Operating Basics
.
Bluetooth
For more information on wireless communication, refer to Chapter 4,
Operating Basics
.
TOSHIBA support
If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for
additional technical assistance.
Before you call
Some problems you experience may be related to software or the operating
system so it is important that you investigate other sources of assistance
first. Before contacting TOSHIBA, try the following:
■
Review troubleshooting sections in the documentation supplied with
your software and/or peripheral devices.
■
If a problem occurs when you are running software applications, consult
the software documentation for troubleshooting suggestions and
consider calling the software company’s technical support department
for assistance.
■
Consult the dealer you purchased your computer and/or software. They
are your best resource for current information and support.
Problem
Procedure
Cannot access
Wireless LAN
Make sure the computer’s wireless
communication service is turned on.
If problems persist, consult your LAN administrator.
Problem
Procedure
Cannot access
Bluetooth device
Make sure the computer’s wireless
communication service is turned on.
Make sure the Bluetooth Manager is running and
the power to the Bluetooth device is turned on.
Make sure no optional Bluetooth Adpater is
installed in the computer. The built-in Bluetooth
function and an optional Bluetooth Adpater
cannot operate simultaneously.
If problems persist, contact your dealer.