Toshiba Portege S100 PPS10C-LS101E Users Manual Canada; English - Page 168

Internal LCD display panel, Hard disk drive, Problem, Procedure

Page 168 highlights

Troubleshooting Internal LCD display panel Apparent LCD problems may be related to the computer's setup. Refer to Chapter 7, HW Setup, for more information. Problem Procedure No display Press hotkeys Fn + F5 to change the display priority, to make sure it is not set for an external monitor. Markings appear on the They might have come from contact with the LCD screen. keyboard, Touch Pad. Try wiping the LCD screen gently with a clean dry cloth. If markings remain, use LCD screen cleaner. Be sure to let the LCD screen dry before closing it. Problems above remain unresolved or other problems occur Refer to your software's documentation to determine if the software is causing the difficulty. Run the diagnostic test. Contact your dealer if the problems continue. Hard disk drive Problem Computer does not boot from hard disk drive Slow performance Procedure Check if a floppy disk is in the floppy disk drive or a CD-ROM is in the optical media drive. Remove any floppy disk and/or CD-ROM and check Boot priority. Refer to the Boot Priority section in Chapter 7, HW Setup. There may be a problem with your operating system files. Refer to your OS documentation. Your files may be fragmented. Run Disk Defragmenter to check the condition of your files and disk. Refer to your OS documentation or online HELP for information on running the Disk Defragmenter. As a last resort, reformat the hard disk. Then, reload the operating system and other files. If problems persist, contact your dealer. 9-8 User's Manual

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223
  • 224
  • 225
  • 226
  • 227
  • 228
  • 229
  • 230
  • 231
  • 232
  • 233
  • 234
  • 235
  • 236
  • 237
  • 238
  • 239
  • 240
  • 241
  • 242
  • 243
  • 244
  • 245
  • 246
  • 247
  • 248
  • 249
  • 250
  • 251
  • 252

9-8
User’s Manual
Troubleshooting
Internal LCD display panel
Apparent LCD problems may be related to the computer’s setup. Refer to
Chapter 7,
HW Setup
, for more information.
Hard disk drive
Problem
Procedure
No display
Press hotkeys
Fn
+
F5
to change the display
priority, to make sure it is not set for an external
monitor.
Markings appear on the
LCD screen.
They might have come from contact with the
keyboard, Touch Pad. Try wiping the LCD screen
gently with a clean dry cloth. If markings remain,
use LCD screen cleaner. Be sure to let the LCD
screen dry before closing it.
Problems above
remain unresolved or
other problems occur
Refer to your software’s documentation to
determine if the software is causing the difficulty.
Run the diagnostic test.
Contact your dealer if the problems continue.
Problem
Procedure
Computer does not
boot from hard disk
drive
Check if a floppy disk is in the floppy disk drive or
a CD-ROM is in the optical media drive. Remove
any floppy disk and/or CD-ROM and check Boot
priority. Refer to the
Boot Priority
section in
Chapter 7, HW Setup.
There may be a problem with your operating
system files. Refer to your OS documentation.
Slow performance
Your files may be fragmented. Run Disk
Defragmenter to check the condition of your files
and disk. Refer to your OS documentation or
online HELP for information on running the Disk
Defragmenter.
As a last resort, reformat the hard disk. Then,
reload the operating system and other files.
If problems persist, contact your dealer.