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ZyXEL P-660RU-T3 v2 User Guide - Page 116

ZyXEL Device Access and Login

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Page 116 highlights

Chapter 14 Troubleshooting 14.2 ZyXEL Device Access and Login V I forgot the IP address for the ZyXEL Device. 1 The default IP address is 192.168.1.1. 2 If you changed the IP address and have forgotten it, you might get the IP address of the ZyXEL Device by looking up the IP address of the default gateway for your computer. To do this in most Windows computers, click Start > Run, enter cmd, and then enter ipconfig. The IP address of the Default Gateway might be the IP address of the ZyXEL Device (it depends on the network), so enter this IP address in your Internet browser. 3 If this does not work, you have to reset the device to its factory defaults. See Section 2.2 on page 30. V I forgot the password. 1 The default password is 1234. 2 If this does not work, you have to reset the device to its factory defaults. See Section 2.2 on page 30. V I cannot see or access the Login screen in the web configurator. 1 Make sure you are using the correct IP address. • The default IP address is 192.168.1.1. • If you changed the IP address (Section 5.5 on page 57), use the new IP address. • If you changed the IP address and have forgotten it, see the troubleshooting suggestions for I forgot the IP address for the ZyXEL Device. 2 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.5 on page 27. 3 Make sure your Internet browser does not block pop-up windows and has JavaScripts and Java enabled. See Appendix D on page 149. 4 If you disabled Any IP (Section 5.4 on page 56), make sure your computer is in the same subnet as the ZyXEL Device. (If you know that there are routers between your computer and the ZyXEL Device, skip this step.) • If there is a DHCP server on your network, make sure your computer is using a dynamic IP address. See Section 5.5 on page 57. Your ZyXEL Device is a DHCP server by default. • If there is no DHCP server on your network, make sure your computer's IP address is in the same subnet as the ZyXEL Device. See Section 5.5 on page 57. 116 P-660RU-T v2 User's Guide

Section	Page
User’s Guide	1
About This User's Guide	3
Document Conventions	4
Safety Warnings	6
Contents Overview	9
Table of Contents	11
List of Figures	17
List of Tables	21
Introduction	23
Introducing the ZyXEL Device	25
1.1 Overview	25
1.2 Ways to Manage the ZyXEL Device	26
1.3 Good Habits for Managing the ZyXEL Device	27
1.4 ZyXEL Device Hardware Installation and Connection	27
1.5 LEDs	27
Introducing the Web Configurator	29
2.1 Web Configurator Overview	29
2.1.1 Accessing the ZyXEL Device Web Configurator	29
2.2 Resetting the ZyXEL Device	30
2.3 Navigating the ZyXEL Device Web Configurator	31
2.4 The Site Map Screen	32
Wizard	35
Wizard Setup	37
3.1 Introduction	37
3.1.1 Encapsulation	37
3.1.2 Multiplexing	38
3.1.3 VPI and VCI	38
3.1.4 Internet Access Wizard Setup: First Screen	38
3.2 IP Address and Subnet Mask	39
3.2.1 IP Address Assignment	39
3.2.2 Nailed-Up Connection (PPP)	40
3.2.3 NAT	41
3.2.4 Internet Access Wizard Setup: Second Screen	41
3.2.5 DHCP Setup	45
3.2.6 Internet Access Wizard Setup: Third Screen	45
3.2.7 Internet Access Wizard Setup: Connection Test	46
Advanced	49
Password Setup	51
4.1 Password Overview	51
4.1.1 Configuring Password	51
LAN Setup	53
5.1 LAN Overview	53
5.1.1 LANs, WANs and the ZyXEL Device	53
5.2 DNS Server Addresses	54
5.3 LAN TCP/IP	54
5.3.1 Factory LAN Defaults	54
5.3.2 IP Address and Subnet Mask	54
5.3.3 RIP Setup	55
5.3.4 Multicast	55
5.4 Any IP	56
5.4.1 How Any IP Works	56
5.5 Configuring the LAN	57
WAN Setup	59
6.1 WAN Overview	59
6.2 Metric	59
6.3 PPPoE Encapsulation	60
6.4 Traffic Shaping	60
6.5 Zero Configuration Internet Access	61
6.6 Configuring WAN Setup	61
6.7 Traffic Redirect	64
6.8 Configuring WAN Backup	65
Security	69
7.1 Configuring Internet Security	69
Dynamic DNS Setup	71
8.1 Dynamic DNS	71
8.1.1 DYNDNS Wildcard	71
8.2 Configuring Dynamic DNS	71
Time and Date	73
9.1 Configuring Time and Date	73
Remote Management Configuration	75
10.1 Remote Management Overview	75
10.1.1 Remote Management Limitations	75
10.1.2 Remote Management and NAT	76
10.1.3 System Timeout	76
10.2 Telnet	76
10.3 FTP	76
10.4 Web	76
10.5 Configuring Remote Management	76
Universal Plug-and-Play (UPnP)	79
11.1 Introducing Universal Plug and Play (UPnP)	79
11.1.1 How do I know if I'm using UPnP?	79
11.1.2 NAT Traversal	79
11.1.3 Cautions with UPnP	79
11.2 UPnP and ZyXEL	80
11.2.1 Configuring UPnP	80
11.3 Installing UPnP in Windows	80
11.3.1 Installing UPnP in Windows Me	81
11.3.2 Installing UPnP in Windows XP	82
11.4 Using UPnP in Windows XP: Example	84
11.4.1 Web Configurator Easy Access	87
Network Address Translation (NAT) Screens	91
12.1 NAT Overview	91
12.1.1 NAT Definitions	91
12.1.2 What NAT Does	92
12.1.3 How NAT Works	92
12.1.4 NAT Application	93
12.1.5 NAT Mapping Types	93
12.2 SUA (Single User Account) Versus NAT	94
12.3 SUA Server	95
12.3.1 Default Server IP Address	95
12.3.2 Port Forwarding: Services and Port Numbers	95
12.3.3 Configuring Servers Behind SUA (Example)	96
12.4 Selecting the NAT Mode	96
12.5 Configuring SUA Server	97
12.6 Configuring Address Mapping	98
12.7 Editing an Address Mapping Rule	99
Maintenance and Troubleshooting	101
Maintenance	103
13.1 Maintenance Overview	103
13.2 System Status Screen	103
13.2.1 System Statistics	105
13.3 DHCP Table Screen	106
13.4 Any IP Table Screen	107
13.5 Diagnostic Screens	108
13.5.1 Diagnostic General Screen	108
13.5.2 Diagnostic DSL Line Screen	109
13.6 Firmware Screen	110
13.7 Configuration Screen	111
13.7.1 Backup Configuration	112
13.7.2 Restore Configuration	112
13.7.3 Reset to Factory Defaults	114
Troubleshooting	115
14.1 Power, Hardware Connections, and LEDs	115
14.2 ZyXEL Device Access and Login	116
14.3 Internet Access	117
Appendices and Index	119
Product Specifications	121
Setting up Your Computer’s IP Address	125
IP Addresses and Subnetting	141
Pop-up Windows, JavaScripts and Java Permissions	149
Virtual Circuit Topology	155
Legal Information	157
Customer Support	161

Match case Limit results 1 per page

Chapter 14 Troubleshooting

P-660RU-T v2 User’s Guide

116

14.2

ZyXEL Device Access and Login

I forgot the IP address for the ZyXEL Device.

The default IP address is

192.168.1.1

If you changed the IP address and have forgotten it, you might get the IP address of the

ZyXEL Device by looking up the IP address of the default gateway for your computer.

To do this in most Windows computers, click

Start > Run

, enter

cmd

, and then enter

ipconfig

. The IP address of the

Default Gateway

might be the IP address of the ZyXEL

Device (it depends on the network), so enter this IP address in your Internet browser.

If this does not work, you have to reset the device to its factory defaults. See

Section 2.2

on page 30

I forgot the password.

The default password is

1234

If this does not work, you have to reset the device to its factory defaults. See

Section 2.2

on page 30

I cannot see or access the Login screen in the web configurator.

Make sure you are using the correct IP address.

•

The default IP address is

192.168.1.1

•

If you changed the IP address (

Section 5.5 on page 57

), use the new IP address.

•

If you changed the IP address and have forgotten it, see the troubleshooting

suggestions for

I forgot the IP address for the ZyXEL Device.

Check the hardware connections, and make sure the LEDs are behaving as expected. See

the Quick Start Guide and

Section 1.5 on page 27

Make sure your Internet browser does not block pop-up windows and has JavaScripts

and Java enabled. See

Appendix D on page 149

If you disabled

Any IP

(

Section 5.4 on page 56

), make sure your computer is in the same

subnet as the ZyXEL Device. (If you know that there are routers between your computer

and the ZyXEL Device, skip this step.)

•

If there is a DHCP server on your network, make sure your computer is using a

dynamic IP address. See

Section 5.5 on page 57

. Your ZyXEL Device is a DHCP

server by default.

•

If there is no DHCP server on your network, make sure your computer’s IP address is

in the same subnet as the ZyXEL Device. See

Section 5.5 on page 57