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ZyXEL P-660RU-T3 v2 User Guide - Page 117

Internet Access, I cannot Telnet to the ZyXEL Device.

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Chapter 14 Troubleshooting 5 Reset the device to its factory defaults, and try to access the ZyXEL Device with the default IP address. See Section 2.1.1 on page 29. 6 If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions. Advanced Suggestions • Try to access the ZyXEL Device using another service, such as Telnet. If you can access the ZyXEL Device, check the remote management settings to find out why the ZyXEL Device does not respond to HTTP. • If your computer is connected to the WAN port or is connected wirelessly, use a computer that is connected to an ETHERNET port. V I can see the Login screen, but I cannot log in to the ZyXEL Device. 1 Make sure you have entered the user name and password correctly. The default password is 1234. This field is case-sensitive, so make sure [Caps Lock] is not on. 2 You cannot log in to the web configurator while someone is using Telnet to access the ZyXEL Device. Log out of the ZyXEL Device in the other session, or ask the person who is logged in to log out. 3 Turn the ZyXEL Device off and on. 4 If this does not work, you have to reset the device to its factory defaults. See Section 2.2 on page 30. V I cannot Telnet to the ZyXEL Device. See the troubleshooting suggestions for I cannot see or access the Login screen in the web configurator. Ignore the suggestions about your browser. V I cannot use FTP to upload / download the configuration file. / I cannot use FTP to upload new firmware. See the troubleshooting suggestions for I cannot see or access the Login screen in the web configurator. Ignore the suggestions about your browser. 14.3 Internet Access V I cannot access the Internet. P-660RU-T v2 User's Guide 117

Section	Page
User’s Guide	1
About This User's Guide	3
Document Conventions	4
Safety Warnings	6
Contents Overview	9
Table of Contents	11
List of Figures	17
List of Tables	21
Introduction	23
Introducing the ZyXEL Device	25
1.1 Overview	25
1.2 Ways to Manage the ZyXEL Device	26
1.3 Good Habits for Managing the ZyXEL Device	27
1.4 ZyXEL Device Hardware Installation and Connection	27
1.5 LEDs	27
Introducing the Web Configurator	29
2.1 Web Configurator Overview	29
2.1.1 Accessing the ZyXEL Device Web Configurator	29
2.2 Resetting the ZyXEL Device	30
2.3 Navigating the ZyXEL Device Web Configurator	31
2.4 The Site Map Screen	32
Wizard	35
Wizard Setup	37
3.1 Introduction	37
3.1.1 Encapsulation	37
3.1.2 Multiplexing	38
3.1.3 VPI and VCI	38
3.1.4 Internet Access Wizard Setup: First Screen	38
3.2 IP Address and Subnet Mask	39
3.2.1 IP Address Assignment	39
3.2.2 Nailed-Up Connection (PPP)	40
3.2.3 NAT	41
3.2.4 Internet Access Wizard Setup: Second Screen	41
3.2.5 DHCP Setup	45
3.2.6 Internet Access Wizard Setup: Third Screen	45
3.2.7 Internet Access Wizard Setup: Connection Test	46
Advanced	49
Password Setup	51
4.1 Password Overview	51
4.1.1 Configuring Password	51
LAN Setup	53
5.1 LAN Overview	53
5.1.1 LANs, WANs and the ZyXEL Device	53
5.2 DNS Server Addresses	54
5.3 LAN TCP/IP	54
5.3.1 Factory LAN Defaults	54
5.3.2 IP Address and Subnet Mask	54
5.3.3 RIP Setup	55
5.3.4 Multicast	55
5.4 Any IP	56
5.4.1 How Any IP Works	56
5.5 Configuring the LAN	57
WAN Setup	59
6.1 WAN Overview	59
6.2 Metric	59
6.3 PPPoE Encapsulation	60
6.4 Traffic Shaping	60
6.5 Zero Configuration Internet Access	61
6.6 Configuring WAN Setup	61
6.7 Traffic Redirect	64
6.8 Configuring WAN Backup	65
Security	69
7.1 Configuring Internet Security	69
Dynamic DNS Setup	71
8.1 Dynamic DNS	71
8.1.1 DYNDNS Wildcard	71
8.2 Configuring Dynamic DNS	71
Time and Date	73
9.1 Configuring Time and Date	73
Remote Management Configuration	75
10.1 Remote Management Overview	75
10.1.1 Remote Management Limitations	75
10.1.2 Remote Management and NAT	76
10.1.3 System Timeout	76
10.2 Telnet	76
10.3 FTP	76
10.4 Web	76
10.5 Configuring Remote Management	76
Universal Plug-and-Play (UPnP)	79
11.1 Introducing Universal Plug and Play (UPnP)	79
11.1.1 How do I know if I'm using UPnP?	79
11.1.2 NAT Traversal	79
11.1.3 Cautions with UPnP	79
11.2 UPnP and ZyXEL	80
11.2.1 Configuring UPnP	80
11.3 Installing UPnP in Windows	80
11.3.1 Installing UPnP in Windows Me	81
11.3.2 Installing UPnP in Windows XP	82
11.4 Using UPnP in Windows XP: Example	84
11.4.1 Web Configurator Easy Access	87
Network Address Translation (NAT) Screens	91
12.1 NAT Overview	91
12.1.1 NAT Definitions	91
12.1.2 What NAT Does	92
12.1.3 How NAT Works	92
12.1.4 NAT Application	93
12.1.5 NAT Mapping Types	93
12.2 SUA (Single User Account) Versus NAT	94
12.3 SUA Server	95
12.3.1 Default Server IP Address	95
12.3.2 Port Forwarding: Services and Port Numbers	95
12.3.3 Configuring Servers Behind SUA (Example)	96
12.4 Selecting the NAT Mode	96
12.5 Configuring SUA Server	97
12.6 Configuring Address Mapping	98
12.7 Editing an Address Mapping Rule	99
Maintenance and Troubleshooting	101
Maintenance	103
13.1 Maintenance Overview	103
13.2 System Status Screen	103
13.2.1 System Statistics	105
13.3 DHCP Table Screen	106
13.4 Any IP Table Screen	107
13.5 Diagnostic Screens	108
13.5.1 Diagnostic General Screen	108
13.5.2 Diagnostic DSL Line Screen	109
13.6 Firmware Screen	110
13.7 Configuration Screen	111
13.7.1 Backup Configuration	112
13.7.2 Restore Configuration	112
13.7.3 Reset to Factory Defaults	114
Troubleshooting	115
14.1 Power, Hardware Connections, and LEDs	115
14.2 ZyXEL Device Access and Login	116
14.3 Internet Access	117
Appendices and Index	119
Product Specifications	121
Setting up Your Computer’s IP Address	125
IP Addresses and Subnetting	141
Pop-up Windows, JavaScripts and Java Permissions	149
Virtual Circuit Topology	155
Legal Information	157
Customer Support	161