1995 Chevrolet Blazer Owner's Manual - Page 357
1995 Chevrolet Blazer Manual
Page 357 highlights
Customer Assistance Information Section Here you will find out how to contact Chevrolet if you need assistance.This section also tellsyou how to obtain service publications and how to report any safety defects. This section includes informationon: The Customer Satisfaction Procedure, Customer Assistance for Hearing orSpeech Impaired, BBB Auto LineAlternative Dispute Resolution Program, Reporting Safety Defects, Roadside Assistance, and Service Publications. Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and Chevrolet. Normally, anyconcern with the sales transaction or the operation your of vehicle will be resolved by your dealer's Sales or Service Departments. Sometimes, however, despite the best intentions all concerned, of misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE - Discuss your concern with member of dealership a management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed the Sales, Service, or Parts with Manager, contact the owner of the dealership orthe General Manager. 8-1