3Ware 9550SXU-12 User Guide - Page 306

D Battery temperature is too high, 004E Battery capacity test started

Page 306 highlights

Troubleshooting 004D Battery temperature is too high Event Type Error Cause The battery pack temperature being monitored by the Battery Backup Unit is too high. The BBU is unable to backup the 3ware RAID controller. Action Check for sufficient airflow around the card. To increase airflow you can: • Leave the PCI slots next to the controller empty • Add fans to your computer case • Move and bundle wiring that is blocking air circulation Contact 3ware technical support at http://www.3ware.com/support/index.asp if this problem is not due to environmental reasons or improper case cooling. 004E Battery capacity test started Event Type Information Cause A battery test was started through CLI or 3DM. Background Information The test estimates how many hours the Battery Backup Unit will be able to back up the 3ware RAID controller in case of a power failure. This test performs a full battery charge/discharge/re-charge cycle and may take up to 20 hours to complete. During this test the Battery Backup Unit cannot backup the 3ware RAID controller. In addition, all units have their write cache disabled until the test completes. Action None required. 294 3ware SAS/SATA RAID Software User Guide, Version 9.5.1

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Troubleshooting
294
3ware SAS/SATA RAID Software User Guide, Version 9.5.1
004D Battery temperature is too high
Event Type
Error
Cause
The battery pack temperature being monitored by the Battery Backup Unit is
too high.
The BBU is unable to backup the 3ware RAID controller.
Action
Check for sufficient airflow around the card. To increase airflow you can:
Leave the PCI slots next to the controller empty
Add fans to your computer case
Move and bundle wiring that is blocking air circulation
Contact 3ware technical support at
if this problem is not due to environmental reasons or improper case cooling.
004E Battery capacity test started
Event Type
Information
Cause
A battery test was started through CLI or 3DM.
Background Information
The test estimates how many hours the Battery Backup Unit will be able to
back up the 3ware RAID controller in case of a power failure.
This test performs a full battery charge/discharge/re-charge cycle and may
take up to 20 hours to complete. During this test the Battery Backup Unit
cannot backup the 3ware RAID controller. In addition, all units have their
write cache disabled until the test completes.
Action
None required.