3Ware 9550SXU-12 User Guide - Page 350

Warranty, Technical Support, and Service parts or replacement products will be provided by AMCC on an exchange basis and will be either new or refurbished to be functionally equivalent to new. Products or parts replaced under this provision shall become the property of AMCC. Software Warranty: AMCC will replace a defective media purchased with this product for a period of up to 30 days from the date of purchase. AMCC warranty service is provided by returning the defective product to AMCC. Exclusions This warranty does not cover any damage to this product which results from accident, abuse, misuse, natural or personal disaster, or any unauthorized disassembly, repair or modification. AMCC shall not be liable for any incidental or consequential damages, including but not limited to loss of profits, other loss, damage or expense directly or indirectly arising from the customer's misuse of or inability to use the product, either separately or in combination with other equipment, regardless of whether AMCC has been advised of the possibility of such damages. AMCC is not liable for and does not cover under warranty, any costs associated with servicing and/or the installation of AMCC products. This warranty sets for the entire liability and obligations of AMCC with respect to breach of warranty and the warranties set forth or limited herein are the sole warranties and are in lieu of all other warranties, expressed or implied, including warranties or fitness for particular purpose and merchantability. State Law Provisions This warranty gives you specific legal rights and you may have other rights which vary from state to state. Some states do not allow the exclusion of incidental or consequential damages or allow limitation of implied warranties or their duration, so that the above exclusions or limitations may not apply. Warranty Service and RMA Process To obtain warranty service during the warranty period, register at the 3ware website and submit an RMA request online at https://www.3ware.com. You will be issued a return material authorization (RMA) number. AMCC will send a replacement in approximately two business days after receipt of the defective unit (transit time not included). Advanced replacement is available with a credit card number with authorization in the amount equaling the then current list price of the 3ware 338 3ware SAS/SATA RAID Software User Guide, Version 9.5.1