3Ware 9550SXU-12 User Guide - Page 349

D Warranty, Technical Support, and Service This section is organized into the following topics: • Limited Warranty • Warranty Service and RMA Process • AMCC Technical Support and Services • Sales and ordering information • Feedback on this manual Limited Warranty RAID Controller Hardware. 3-Year Hardware Warranty: AMCC warrants this product against defects in material and workmanship for a period of thirty-six (36) months from the date of original purchase. AMCC, at no charge and at its option, will repair or replace any part of this product which proves defective by reason of improper workmanship or materials. Repair parts or replacement products will be provided by AMCC on an exchange basis and will be either new or refurbished to be functionally equivalent to new. Products or parts replaced under this provision shall become the property of AMCC. 3ware Sidecar Hardware. 1-Year Hardware Warranty: AMCC warrants this product against defects in material and workmanship for a period of twelve (12) months from the date of original purchase. AMCC, at no charge and at its option, will repair or replace any part of this product which proves defective by reason of improper workmanship or materials. Repair parts or replacement products will be provided by AMCC on an exchange basis and will be either new or refurbished to be functionally equivalent to new. Products or parts replaced under this provision shall become the property of AMCC. Battery Backup Unit (BBU) Hardware. 1-Year Hardware Warranty: AMCC warrants this product against defects in material and workmanship for a period of twelve (12) months from the date of original purchase. AMCC, at no charge and at its option, will repair or replace any part of this product which proves defective by reason of improper workmanship or materials. Repair www.3ware.com 337