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3Ware 9550SXU-12 User Guide - Page 355

FUA Force Unit Access commands, part of, FCC Radio Frequency Interference Statement

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status, viewing (3DM) 146 statuses 151 types 3 viewing SMART data 157 Drive Details page, 3DM 221 Drive ECC error reported (0026) 276 Drive error detected (000A) 268 Drive Information page (3BM) 149 Drive Information page (3DM) 148 Drive Information page, 3DM 219 Drive inserted (001A) 271 drive locate 216, 220, 246 Drive not supported (0030) 281 drive performance monitoring definition 16 using 253 Drive power on reset detected (003A) 285 Drive removed (0019) 271 drive requirements 3 Drive timeout detected (0009) 268 driver compiling for Linux 52 current version, determining 179 downloading 181 installation overview 32 installation under FreeBSD 53 installation under Linux 42 installation under VMware ESX 3.x 57 installation under Windows 33 installation utility for Windows 36 updating FreeBSD 200 Red Hat 195 SuSE 197 Windows 189 driver diskette creating (Linux) 44 creating (Windows) 34 drives viewing a list of 148 drives per spin-up policy 227 dynamic sector repair 164, 274 E ECC definition 316 ECC error policy (definition) 316 e-mail event notification, managing in 3DM 82, 248 Enclosure added (0063) 300 Enclosure Details page (3DM) 244 Enclosure Information page (3BM) 208 Enclosure removed (0062) 300 enclosure status indicators 149 Enclosure Summary page (3DM) 243 enclosures blinking LEDs for components 211 blinking LEDs for drives 152 checking status of components (fans, temperature sensors, power supplies 208 detail information 244 downloading a diagnostic log 211 enclosure (definition) 316 enclosure management features 206 enclosure requirements 4 Enclosure Services, defined 17 LED status indicators 149 locating a component (fan, temperature sensor, power supply) 211 managing through 3ware software 206 summary information 243 viewing a list of 207 errors 154 error correction 17 error log, downloading 157 error messages 258 how handled by verification process 164 viewing 157 European Community Conformity statement 336 events (see also errors and alarms) 154 expander (definition) 316 export a unit definition 316 Export JBOD policy setting 96 export unconfigured disks (policy) 89 exporting unconfigured disks 96 F fan checking status 208 possible statuses 209 summary 245 fault tolerant definition 316 FCC Radio Frequency Interference Statement 335 firmware definition 316 downloading 181 showing version 213, 214 updating 182 updating in Windows 184 Flash file system error detected (003F) 288 Flash file system repaired (0040) 288 FreeBSD driver installation 53 updating 200 FUA (Force Unit Access) commands, part of StorSave profile 124 www.3ware.com 343

Section	Page
Table of Contents	3
About this User Guide	9
How this User Guide is Organized	9
Conventions	11
Screenshots	11
Using the 3ware HTML Bookshelf	11
Introducing the 3ware® SAS/ SATA RAID Controller	13
Highlights of the 9.5.1 Release	13
System Requirements	14
Motherboard and Slot Requirements	14
Drive Requirements	15
Enclosure Requirements	16
Operating System	16
Other Requirements	16
Understanding RAID Concepts and Levels	17
RAID Concepts	17
Available RAID Configurations	18
RAID 0	18
RAID 1	19
RAID 5	19
RAID 6	20
RAID 10	21
RAID 50	22
Single Disk	23
JBOD	23
Hot Spare	23
Determining What RAID Level to Use	24
Using Drive Capacity Efficiently	25
Support for Over 2 Terabytes	26
3ware Tools for Configuration and Management	27
Monitoring, Maintenance, and Troubleshooting Features	28
Getting Started with Your 3ware RAID Controller	30
Physically Install the RAID Controller and Drives	30
Configure a RAID Unit	30
Install the Driver and Make the Operating System Aware of the New Drives	31
Set Up Management and Maintenance Features	31
First-Time RAID Configuration Using 3BM	34
Basic Steps for Creating a Unit	34
Specifying a Hot Spare	42
Making Drives Visible to the Operating System	43
Checking the Motherboard Boot Sequence	43
What Next?	43
Driver Installation	44
Driver Installation Under Windows	45
Materials Required	45
Creating a 3ware Driver Diskette	46
Installing the 3ware Driver and Windows on a New RAID Unit	46
Installing the 3ware Driver on a Windows System that Boots from a Different Device	48
Installing the 3ware driver with the 9.5.1 driver install utility	48
Installing the 3ware driver under Windows with the Found New Hardware wizard	50
Making Units Managed by a 3ware Controller Available to Windows	53
Driver Installation Under Linux	54
Obtaining 3ware Linux Drivers	55
Determining the Current Version of your 3ware Driver	55
Driver Installation Under Red Hat Linux or Fedora Core	56
Materials required	56
Creating a Red Hat Linux Driver Diskette	56
Installing the 3ware Kernel Driver Module while Installing Red Hat Linux on a New Unit	57
Installing the 3ware Kernel Driver Module on a Red Hat or Fedora Core Linux System that Boots From a Different Device	58
About Variables In the Kernel Driver Module Installation Instructions	58
Driver Installation Under SuSE Linux	61
Materials required	61
Creating a SuSE Linux Driver Diskette	61
Installing the 3ware Kernel Driver Module while Installing SuSE Linux on a New Unit	62
Installing the 3ware Kernel Driver Module on a SuSE Linux System that Boots from a Different Device	63
Compiling a 3ware Driver for Linux	64
Driver Installation Under FreeBSD	65
Obtaining 3ware FreeBSD Drivers	65
Creating A FreeBSD Driver Diskette	66
Installing the Kernel Driver Module while Installing FreeBSD on a Unit Managed by a 3ware RAID Controller	67
Installing the 3ware Kernel Driver on a FreeBSD System that Boots from a Different Device	68
Driver Installation Under VMware ESX 3.x Server	69
Installing the driver when your primary storage will be managed by the 3ware RAID controller	69
Installing the driver when your secondary storage will be managed by the 3ware RAID controller	70
3ware BIOS Manager (3BM) Introduction	72
Starting 3BM	72
Exiting the 3BM Configuration Utility	74
Working in the 3BM Screens	75
Adjusting BIOS Option Settings	78
Power-On Self Test (POST) Display Options	78
BIOS Loading Options	79
Options for Entering BIOS	79
Changing BIOS Settings	79
Displaying Information About the Controller and Related Devices	80
Getting Help While Using 3BM	81
3DM 2 (3ware Disk Manager) Introduction	82
Browser Requirements for 3DM	83
Setting up Mozilla Firefox	83
Installing 3DM	84
Starting 3DM and Logging In	84
Logging In to the 3DM Web Application	84
Managing the 3DM 2 Daemon under Linux, VMware, and FreeBSD	86
Starting the 3DM 2 Process under Microsoft Windows	86
Viewing 3DM Remotely Using a Web Browser	87
Working with the 3DM Screens	87
3DM Menus	88
Viewing Information About Different Controllers	90
Refreshing the Screen	90
3DM Screens and What They're Used For	91
Setting Up 3DM Preferences	93
Setting and Changing 3DM Passwords	93
Managing E-mail Event Notification	94
Configuring the VMware Firewall to Allow Email Notification	95
Enabling and Disabling Remote Access	96
Setting the Listening Port #	96
Setting the Frequency of Page Refreshes	97
Configuring Your Controller	98
Viewing Information About a Controller	98
About Controller Policies	100
Viewing Controller Policies	102
Setting the Auto Rebuild Policy	103
Using Auto-Carving for Multi LUN Support	104
Setting the Size of Volumes Created with Auto-Carving	107
Enabling and Setting Up Staggered Spin-up	107
Exporting JBOD Disks	108
Viewing Information About a Phy	109
Changing the Phy Link Speed	111
Configuring Units	113
Configuring a New Unit	113
Configuration Options When Creating a Unit	114
Drives to be included in the unit	114
Name of the unit (optional)	115
Type of configuration (RAID Level)	115
Stripe size, if appropriate for the RAID level	115
Boot volume size	115
Multiple Volumes	116
Initialization Method	116
Unit policies	116
Creating a Unit through 3DM	117
Creating a Unit through 3BM	119
Ordering Units in 3BM	123
Partitioning, Formatting, and Mounting Units	123
Creating a Hot Spare	125
Specifying a Hot Spare through 3DM	126
Specifying a Hot Spare through 3BM	127
Naming a Unit	127
Setting Unit Policies	128
Enabling and Disabling the Unit Write Cache	130
Enabling or Disabling Auto Verify for a Unit	132
Setting Overwrite ECC (Continue on Source Error When Rebuilding)	133
Enabling and Disabling Queuing for a Unit	134
Setting the StorSave Profile for a Unit	135
About StorSave Profile Levels	136
Setting the StorSave Profile through 3DM	137
Setting the StorSave Profile through 3BM	137
Rapid RAID Recovery	138
Changing or disabling Rapid RAID Recovery	139
Changing An Existing Configuration by Migrating	140
RAID Level Migration (RLM) Overview	140
Changing RAID Level	142
Expanding Unit Capacity	143
Informing the Operating System of Changed Configuration	144
Deleting a Unit	145
Deleting a Unit through 3DM	146
Deleting a Unit through 3BM	147
Removing a Unit	148
Removing a Unit Through 3DM	149
Removing a Unit Through 3BM	150
Moving a Unit from One Controller to Another	150
Moving Units from an Earlier 9000 Series to a 9650SE or 9690SA Controller	151
Moving Units from an 8000 Controller to a 9000 Controller	153
Moving Legacy JBOD Units to a 9000 Controller	154
Adding a Drive	154
Removing a Drive	155
Rescanning the Controller	157
Maintaining Units	158
Checking Unit and Drive Status through 3DM	158
Viewing a List of Drives	160
Enclosure Drive LED Status Indicators	161
Unit Statuses	162
Drive Statuses	163
About Degraded Units	163
About Inoperable Units	164
Locating a Drive by Blinking Its LED	164
Alarms, Errors, and Other Events	166
Viewing Alarms, Errors, and Other Events	166
Using the Alert Utility Under Windows	167
Downloading an Error Log	169
Viewing SMART Data About a Drive	169
Background Tasks	170
About Initialization	170
Foreground Versus Background Initialization	171
Initialization of Different RAID Types	172
Background Initialization After Power Failure	174
About Verification	174
What Verification Does	175
Verification of Non-Redundant Units	175
Verification of Redundant Units	175
How Errors Are Handled	176
Using Auto Verification	176
Starting a Verify Manually	177
Rebuilding Units	179
Rebuilding a Unit Through 3DM	180
Rebuilding Units through 3BM	181
Cancelling a Rebuild and Restarting It with a Different Drive	184
Setting Background Task Rate	184
Background Task Prioritization	185
Scheduling Background Tasks	185
Scheduled Task Duration	186
Viewing Current Task Schedules	186
Turning On or Off Use of a Rebuild/Migrate Task Schedule	187
Selecting Advanced or Basic Verify Schedules	188
Removing a Task Slot from a Schedule	188
Adding a New Task Schedule Slot	189
Selecting Self-tests to be Performed	190
Maintaining Your Controller	191
Determining the Current Version of Your 3ware Driver	191
Updating the Firmware and Driver	192
Downloading the Driver and Firmware	193
Updating the Firmware Through 3DM 2	194
Updating the Firmware Through DOS Using the 3ware Bootable CD	195
Updating the 3ware Driver and Firmware Under Windows	196
Using the Update Utility With Multiple Controllers	200
Updating the 3ware Driver Under Windows	201
Updating the 3ware Driver Under Red Hat or Fedora Core	207
Updating the 3ware Driver Under SuSE	209
Updating 3ware Drivers under FreeBSD	211
Updating the Kernel with the New Driver Source	211
Updating the 3ware Kernel Driver Module Under FreeBSD	212
Compiling and Loading the Driver as a Module using kldload	212
Updating 3ware Drivers under VMware	214
Viewing Battery Information	214
Testing Battery Capacity	215
Managing an Enclosure	218
Viewing a List of Enclosures	219
Checking Enclosure Component Status	220
Fan Status	221
Temp Sensor Status	222
Power Supply Status	222
Slot Summary	222
Locating a Specific Enclosure Component	223
Downloading an Enclosure Diagnostic Log	223
3DM 2 Reference	224
Controller Summary page	225
Controller Details page	226
Unit Information page	227
Unit Details page	229
Drive Information page	231
Drive Details window	233
Extra Drive Information	233
SMART Data	234
Controller Phy Summary page	235
Controller Settings page	236
Scheduling page	240
Task Schedules	241
Self-test Schedules	242
Maintenance page	243
Drive Information	245
Maintenance Task Buttons	246
Create Unit	249
Alarms page	252
Battery Backup page	253
Enclosure Summary page	255
Enclosure Details page	256
3DM 2 Settings page	259
E-mail Notification	260
Password	260
Page Refresh	261
Remote Access	261
HTTP Settings	261
Troubleshooting	262
Web Resources	262
Before Contacting Customer Support	263
Basic Troubleshooting: Check This First	263
Command Logging	264
Drive Performance Monitoring	265
Types of DPM Statistics	265
Available DPM Commands	265
Problems and Solutions	267
Enclosure-Related Problems	267
Hardware Installation Problems	267
Software Installation Problems	268
Problems in 3DM and 3BM	269
Error and Notification Messages	270
Error and Notification Message Details	276
Appendices	325
Glossary	326
Software Installation	334
Installing Software	334
Installing Software from a Graphical User Interface (GUI)	335
Installing Software on Linux from the Command Line	341
Installing Software on FreeBSD	342
Installing Software on FreeBSD 6.x or 7.x and later from the Command Line	343
Installing Software on FreeBSD 5.x	343
Installing Software for VMware	344
Uninstalling 3ware Software	345
Uninstalling 3ware Software under Microsoft Windows	345
Uninstalling 3ware Software under Linux and FreeBSD	345
Uninstalling 3DM Software on VMware	346
Compliance and Conformity Statements	347
FCC Radio Frequency Interference Statement	347
Microsoft Windows Hardware Quality Lab	348
European Community Conformity Statement	348
Warranty, Technical Support, and Service	349
Limited Warranty	349
Warranty Service and RMA Process	350
AMCC Technical Support and Services	351
Sales and ordering information	351
Feedback on this manual	351

Match case Limit results 1 per page

www.3ware.com

343

status, viewing (3DM)

146

statuses

151

types

viewing SMART data

157

Drive Details page, 3DM

221

Drive ECC error reported (0026)

276

Drive error detected (000A)

268

Drive Information page (3BM)

149

Drive Information page (3DM)

148

Drive Information page, 3DM

219

Drive inserted (001A)

271

drive locate

216, 220, 246

Drive not supported (0030)

281

drive performance monitoring

definition

using

253

Drive power on reset detected (003A)

285

Drive removed (0019)

271

drive requirements

Drive timeout detected (0009)

268

driver

compiling for Linux

current version, determining

179

downloading

181

installation overview

installation under FreeBSD

installation under Linux

installation under VMware ESX 3.x

installation under Windows

installation utility for Windows

updating

FreeBSD

200

Red Hat

195

SuSE

197

Windows

189

driver diskette

creating (Linux)

creating (Windows)

drives

viewing a list of

148

drives per spin-up policy

227

dynamic sector repair

164, 274

ECC

definition

316

ECC error policy (definition)

316

e-mail event notification, managing in 3DM

82, 248

Enclosure added (0063)

300

Enclosure Details page (3DM)

244

Enclosure Information page (3BM)

208

Enclosure removed (0062)

300

enclosure status indicators

149

Enclosure Summary page (3DM)

243

enclosures

blinking LEDs for components

211

blinking LEDs for drives

152

checking status of components (fans, temperature

sensors, power supplies

208

detail information

244

downloading a diagnostic log

211

enclosure (definition)

316

enclosure management features

206

enclosure requirements

Enclosure Services, defined

LED status indicators

149

locating a component (fan, temperature sensor,

power supply)

211

managing through 3ware software

206

summary information

243

viewing a list of

207

errors

154

error correction

error log, downloading

157

error messages

258

how handled by verification process

164

viewing

157

European Community Conformity statement

336

events (see also errors and alarms)

154

expander (definition)

316

export a unit

definition

316

Export JBOD policy

setting

export unconfigured disks (policy)

exporting unconfigured disks

fan

checking status

208

possible statuses

209

summary

245

fault tolerant

definition

316

FCC Radio Frequency Interference Statement

335

firmware

definition

316

downloading

181

showing version

213, 214

updating

182

updating in Windows

184

Flash file system error detected (003F)

288

Flash file system repaired (0040)

288

FreeBSD driver

installation

updating

200

FUA (Force Unit Access) commands, part of

StorSave profile

124