Canon I9100 i9100 Quick Start Guide - Page 53

Troubleshooting Print Quality is Poor or Contains Errors Problem Ink does not eject properly/Printing is Blurred/ Colors are Wrong / White Streaks Appear Possible Cause Ink tank is not seated properly/Ink tank is empty Try This Check that the ink tanks are firmly seated in the print head and reseat them if necessary. • Check to see if all the orange tapes have been peeled off as shown in (1). If there remains a part of the orange tape as shown in (2), remove it thoroughly. If an ink tank is empty: See"Replacing an Ink Tank" on page 31. Media not loaded with the print-side up Check that your paper is loaded with the print side facing up. Note Follow the instructions packaged with your specialty media for loading and handling. Incorrect paper type On the Main tab, confirm that the Media Type selected matches the paper loaded. Print head is misaligned In the Print dialog box, confirm that the Media Type selected matches the paper loaded. Align the print head. See "Aligning the Print Head" on page 44. Print head is clogged Print the nozzle check pattern to check for uneven ink output. When a specific color is missing from the nozzle check pattern, clean the print head. If ink supply is uneven: See "Print Head Cleaning" on page 39. Note The ink tank may be clogged with dust or air if the protective cap is replaced after the removal. Print Quality not set Be sure to set the Print Quality setting to High. properly On the Main tab, click High for the Print Quality setting. Printer will not print edge to edge Amount of extension is small Paper size set incorrectly 1. Select Manual in the Print Mode pull-down menu in the Print dialog box, and then click Details. 2. Click the Quality icon and then drag the Print Quality slide bar to the Fine end. Set the Amount of Extension slider bar to the right end. Confirm that the margin of the created data is set to 0 mm. Also, confirm that the Page Size setting matches the size of the paper loaded in the printer. 51