Canon I9100 i9100 Quick Start Guide - Page 58

An Error Message Appears on the Screen - screen replacement

Page 58 highlights

Troubleshooting An Error Message Appears on the Screen Problem Error Writing / Output to USBnnn (or USBPRNnn) "Error No.: X202" "Error No.: X203" "Error No.: X300" Possible Cause Printer not ready Try This The power lamp flashes green when the printer is warming up, or when a print job is being sent to the printer. It glows a steady (non-flashing) green when it is ready for use or when the print job is completed. Paper is not loaded Load paper and press the RESUME/CANCEL button. Faulty connection Ensure the printer cable is securely connected to the computer. Note If you are using a switching hub or other device, disconnect the printer and reconnect it directly to the computer and try printing again. If successful, the problem may have been with the device. There could also be a problem with the cable(s). Replace the cable(s) and try printing again. Printer driver is not installed properly Uninstall then reinstall the printer driver. 1. Click Start, select All Programs (or Programs), Canon i9100, and Uninstall. 2. Follow the on-screen instructions to uninstall the driver. Follow the procedures described in the Easy Setup Instructions and reinstall the printer driver. Not enough memory Increase available memory by closing any other applications currently running. Printer driver fault The printer driver may not be installed correctly. Uninstall, then reinstall the printer driver. Refer to the User's Guide for instructions on how to uninstall the printer driver. Printer not ready If the POWER lamp is off, turn the printer on. If the POWER lamp is flashing green, the printer is initializing. Wait until the POWER lamp stops flashing. Printer not properly connected Ensure the printer is securely connected to the computer. Note If you are using a switching hub or other device, disconnect the printer and reconnect it directly to the computer and try to print again. If successful, the problem may have been with the device. There could also be a problem with the cable(s). Replace the cable(s) and try printing again. Printer not selected in chooser 1. From the Apple menu, select Chooser. 2. Click the i9100 icon and ensure that the i9100 is selected as the target connection. If not, select it. Note If the problem persists, delete all unnecessary documents from the Extensions and the Control Panels folder. 56

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Troubleshooting
56
An Error Message Appears on the Screen
Problem
Possible Cause
Try This
Error Writing /
Output to USBnnn
(or USBPRNnn)
Printer not ready
The power lamp flashes green when the printer is warming up, or when a print
job is being sent to the printer. It glows a steady (non-flashing) green when it is
ready for use or when the print job is completed.
Paper is not loaded
Load paper and press the RESUME/CANCEL
RESUME/CANCEL
RESUME/CANCEL
RESUME/CANCEL button.
Faulty connection
Ensure the printer cable is securely connected to the computer.
Printer driver is not
installed properly
Uninstall then reinstall the printer driver.
1.
Click Start
Start
Start
Start, select All Programs
All Programs
All Programs
All Programs (or Programs
Programs
Programs
Programs), Canon
Canon
Canon
Canon i9100
i9100
i9100
i9100, and Uninstall
Uninstall
Uninstall
Uninstall.
2.
Follow the on-screen instructions to uninstall the driver.
Follow the procedures described in the
Easy Setup Instructions
and reinstall
the printer driver.
“Error No.: X202”
Not enough
memory
Increase available memory by closing any other applications currently running.
“Error No.: X203”
Printer driver fault
The printer driver may not be installed correctly. Uninstall, then reinstall the
printer driver.
Refer to the
User’s Guide
for instructions on how to uninstall the printer driver.
“Error No.: X300”
Printer not ready
If the POWER lamp is off, turn the printer on.
If the POWER lamp is flashing green, the printer is initializing. Wait until the
POWER lamp stops flashing.
Printer not properly
connected
Ensure the printer is securely connected to the computer.
Printer not selected
in chooser
1.
From the Apple
Apple
Apple
Apple menu, select Chooser
Chooser
Chooser
Chooser.
2.
Click the
i9100
i9100
i9100
i9100 icon and ensure that the i9100 is selected as the target
connection.
If not, select it.
Note
If you are using a switching hub or other device, disconnect the
printer and reconnect it directly to the computer and try
printing again.
If successful, the problem may have been with the device.
There could also be a problem with the cable(s). Replace the
cable(s) and try printing again.
Note
If you are using a switching hub or other device, disconnect
the printer and reconnect it directly to the computer and try
to print again.
If successful, the problem may have been with the device.
There could also be a problem with the cable(s). Replace the
cable(s) and try printing again.
Note
If the problem persists, delete all unnecessary documents
from the Extensions and the Control Panels folder.