Canon MultiPASS C755 Service Manual - Page 89

Flowchart for Processing Communication Troubles with other manufacturer's, facsimiles

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MultiPASS C755 Chapter 3: Maintenance & Service • Procedures for processing communication problems with other manufacturer's facsimiles When problems occur with other manufacturer's facsimiles, make the user of the other party's facsimile call the serviceman in charge. Perform communication at the four points listed in the figure. Start Is the group the same? (G1/G2/G3) No Unable to receive FAX:A Trouble FAX:B Yes Is there the similar trouble case? Yes Process according to the case FAX:C FAX:D No A: Your customer's facsimile B: Facsimile of other communication party C: Facsimile for check in the same region. (C should be the same model of facsimile as A.) D: Other manufacturer's facsimile for check that is in the same region. Transmitter or receiver? Transmitter receiver OK CA AC OK NG Check A. NG Check A. OK BC CB NG DA NG OK OK OK BD NG DC NG Call the service station. Call the service NG station. Check B. OK CD Check B. OK NG OK DB NG Check B. Figure 3-16 Flowchart for Processing Communication Troubles with other manufacturer's facsimiles 3-38

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3-38
MultiPASS C755
Chapter 3: Maintenance & Service
•
Procedures for processing communication problems with other manufacturer’s facsimiles
When problems occur with other manufacturer’s facsimiles, make the user of the other party’s facsimile
call the serviceman in charge. Perform communication at the four points listed in the figure.
Figure 3-16Flowchart for Processing Communication Troubles with other manufacturer’s
facsimiles
FAX:A
Trouble
FAX:B
FAX:C
FAX:D
Start
Is the group
the same?
(G1/G2/G3)
Unable to
receive
Is there the
similar
trouble case?
Process according
to the case
Transmitter
or receiver?
C
A
A
C
Check A.
Check A.
B
C
C
B
Check B.
D
C
C
D
D
B
D
A
B
D
Check B.
Call the service
station.
Check B.
Call the service
station.
Yes
Yes
No
No
NG
OK
OK
NG
OK
NG
OK
NG
NG
NG
OK
NG
OK
NG
OK
NG
OK
OK
Transmitter
receiver
A: Your customer's facsimile
B: Facsimile of other communication
party
C: Facsimile for check in the same
region. (C should be the same model
of facsimile as A.)
D: Other manufacturer's facsimile for
check that is in the same region.