Cisco CP-7911G Administration Guide - Page 10
Monitoring the Cisco Unified IP Phone Remotely, Troubleshooting and Maintenance
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Contents Network Statistics Screen 7-13 Firmware Versions Screen 7-15 Call Statistics Screen 7-16 8 C H A P T E R Monitoring the Cisco Unified IP Phone Remotely 8-1 Accessing the Web Page for a Phone 8-2 Disabling and Enabling Web Page Access 8-4 Device Information 8-4 Network Configuration 8-6 Network Statistics 8-11 Device Logs 8-14 Streaming Statistics 8-15 9 C H A P T E R Troubleshooting and Maintenance 9-1 Resolving Startup Problems 9-2 Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process 9-2 Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager 9-3 Identifying Error Messages 9-4 Registering the Phone with Cisco Unified Communications Manager 9-4 Checking Network Connectivity 9-4 Verifying TFTP Server Settings 9-5 Verifying IP Addressing and Routing 9-5 Verifying DNS Settings 9-6 Verifying Cisco Unified Communications Manager Settings 9-6 Cisco Unified Communications Manager and TFTP Services Are Not Running 9-6 Creating a New Configuration File 9-7 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.0 x OL11954-01