Cisco CP-7911G Administration Guide - Page 251
Providing Information to Users, How Users Obtain Support for the CiscoUnifiedIP Phone
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A A P P E N D I X Providing Information to Users If you are a system administrator, you are likely the primary source of information for Cisco Unified IP Phone users in your network or company. It is important to provide current and thorough information to end users. Cisco recommends that you create a web page on your internal support site that provides end users with important information about their Cisco Unified IP Phones. Consider including the following types of information on this site: • How Users Obtain Support for the Cisco Unified IP Phone, page A-1 • How Users Get Copies of Cisco Unified IP Phone Manuals, page A-2 • How Users Subscribe to Services and Configure Phone Features, page A-3 • How Users Access a Voice Messaging System, page A-3 • How Users Configure Personal Directory Entries, page A-4 How Users Obtain Support for the Cisco Unified IP Phone To successfully use some of the features on the Cisco Unified IP Phone (including speed dial, services, and voice messaging system options), users must receive information from you or from your network team or be able to contact you for assistance. Make sure to provide end users with the names of people to contact for assistance and with instructions for contacting those people. OL11954-01 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.0 A-1