Cisco CP-7911G Administration Guide - Page 11
Providing Information to Users, How Users Get Copies of Cisco Unified IP Phone Manuals - ip phone user manual
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Contents Registering the Phone with Cisco Unified Communications Manager 9-8 Cisco Unified IP Phone Resets Unexpectedly 9-9 Verifying Physical Connection 9-9 Identifying Intermittent Network Outages 9-9 Verifying DHCP Settings 9-10 Checking Static IP Address Settings 9-10 Verifying Voice VLAN Configuration 9-10 Verifying that the Phones Have Not Been Intentionally Reset 9-11 Eliminating DNS or Other Connectivity Errors 9-11 Checking Power Connection (SIP Phones Only) 9-12 Troubleshooting Cisco Unified IP Phone Security 9-12 General Troubleshooting Tips 9-16 Resetting or Restoring the Cisco Unified IP Phone 9-22 Performing a Basic Reset 9-22 Performing a Factory Reset 9-23 Using the Quality Report Tool 9-25 Monitoring the Voice Quality of Calls 9-25 Using Voice Quality Metrics 9-26 Troubleshooting Tips 9-27 Where to Go for More Troubleshooting Information 9-29 Cleaning the Cisco Unified IP Phone 9-29 A A P P E N D I X Providing Information to Users A-1 How Users Obtain Support for the Cisco Unified IP Phone A-1 Giving Users Access to the User Options Web Pages A-2 How Users Get Copies of Cisco Unified IP Phone Manuals A-2 How Users Subscribe to Services and Configure Phone Features A-3 How Users Access a Voice Messaging System A-3 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.0 xi OL11954-01