Cisco CP-7911G Administration Guide - Page 196
Call Statistics Screen
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Status Menu Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Call Statistics Screen You can access the Call Statistics screen on the phone to display counters, statistics, and voice quality metrics. After a call, you can view the call information captured during the last call by displaying the Call Statistics screen. Note You can remotely view the call statistics information by using a web browser to access the Streaming Statistics web page. This web page contains additional RTCP statistics that are not available on the phone. For more information about remote monitoring, see the "Streaming Statistics" section on page 8-15. A single call can have multiple voice streams, but data is captured for only the last voice stream. A voice stream is a packet stream between two endpoints. If one endpoint is put on hold, the voice stream stops even though the call is still connected. When the call resumes, a new voice packet stream begins, and the new call data overwrites the former call data. To display the Call Statistics screen for information about the last voice stream, follow these steps: Procedure Step 1 Step 2 Step 3 Press the Settings button. Select Status. Select Call Statistics. The Call Statistics screen displays these items: 7-16 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.0 OL11954-01