Cisco CP-7911G Administration Guide - Page 186

Message, Description, Possible Explanation and Action, Cisco Unified Communications

Page 186 highlights

Status Menu Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Table 7-3 Status Messages on the Cisco Unified IP Phones 7906G and 7911G (continued) Message Description Possible Explanation and Action CFG TFTP Size Error The configuration file is too large for file system on the phone. Power cycle the phone. Checksum Error Downloaded software file is corrupted. Obtain a new copy of the phone firmware and place it in the TFTPPath directory. You should only copy files into this directory when the TFTP server software is shut down, otherwise the files may be corrupted. CTL Installed A certificate trust list (CTL) file is installed in the phone. None. This message is informational only. For more information about the CTL file, refer to Cisco Unified Communications Manager Security Guide. CTL update failed The phone could not update its Problem with the CTL file on the TFTP certificate trust list (CTL) file. server. For more information, refer to Cisco Unified Communications Manager Security Guide. DHCP timeout DHCP server did not respond. • Network is busy-The errors should resolve themselves when the network load reduces. • No network connectivity between the DHCP server and the phone-Verify the network connections. • DHCP server is down-Check configuration of DHCP server. • Errors persist-Consider assigning a static IP address. See the "Network Configuration Menu" section on page 4-7 for details on assigning a static IP address. Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.0 7-6 OL11954-01

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Chapter 7
Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
7-6
Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.0
OL11954-01
CFG TFTP Size Error
The configuration file is too
large for file system on the
phone.
Power cycle the phone.
Checksum Error
Downloaded software file is
corrupted.
Obtain a new copy of the phone firmware and
place it in the TFTPPath directory. You should
only copy files into this directory when the
TFTP server software is shut down, otherwise
the files may be corrupted.
CTL Installed
A certificate trust list (CTL)
file is installed in the phone.
None. This message is informational only.
For more information about the CTL file,
refer to
Cisco Unified Communications
Manager Security Guide
.
CTL update failed
The phone could not update its
certificate trust list (CTL) file.
Problem with the CTL file on the TFTP
server.
For more information, refer to
Cisco Unified Communications Manager
Security Guide
.
DHCP timeout
DHCP server did not respond.
Network is busy—The errors should
resolve themselves when the network
load reduces.
No network connectivity between the
DHCP server and the phone—Verify the
network connections.
DHCP server is down—Check
configuration of DHCP server.
Errors persist—Consider assigning a
static IP address. See the
“Network
Configuration Menu” section on page
4-7
for details on assigning a static IP
address.
Table 7-3
Status Messages on the Cisco Unified IP Phones 7906G and 7911G (continued)
Message
Description
Possible Explanation and Action