Dell GX240 User's Guide - Page 166

www.dell.com | support.dell.com Finding Solutions This section describes computer and software problems, offers corrective actions, describes the utility, and provides computer messages and codes. Before you call Dell for technical assistance, complete the following tasks to help you resolve computer problems: Read "About Your Computer" and "CAUTION: Safety Instructions." Take the problem-solving action listed in the following table for the component or equipment that is malfunctioning. Solving Problems Need a driver for a graphics card, network adapter, sound card, software, or some other device See "Drivers for Your Computer" Power light does not light See "Power Problems" Monitor power light does not light See "Video and Monitor Problems" No sound See "Sound and Speaker Problems" Printer not working See "Printer Problems" Serial or other parallel devices not working See "Serial or Parallel Device Problems" Mouse not working See "Mouse Problems" Keyboard not working See "Keyboard Problems" Floppy drive or hard drive: lights not lit, See "Floppy Drive Problems" or "Hard scraping or unusual noises, no noise Drive Problems" Computer battery not working See "Battery Problems" Expansion card errors or malfunction See "Expansion Card Problems" A program locks up See "Recovering From a Program That Is Not Responding" Computer locks up See "Restarting a Computer That Is Not Responding" Computer gets wet See "Repairing a Wet Computer" Computer is dropped or damaged See "Repairing a Dropped or Damaged Computer" 164 Solving Problems