Dell GX240 User's Guide - Page 216
Problems With Your Order, Product Information, Returning Items for Warranty Repair, or Credit
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www.dell.com | support.dell.com Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call, see the contact numbers for your region. Technical Support Service Dell's technical support service is available 24 hours a day, 7 days a week, to answer your questions about Dell hardware. Our technical support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's technical support service, see "Technical Assistance" and then call the number for your country as listed in "Contacting Dell." Problems With Your Order If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call, see the contact numbers for your region. Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call to speak to a sales specialist, see the contact numbers for your region. Returning Items for Warranty Repair or Credit Prepare all items being returned, whether for repair or credit, as follows: 1 Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box. 214 Getting Help